Query Resolved: PST Capture Tool Not Uploading Complete Email Data from PST

Daniel Spears is working as a system admin. A few days ago, he used PST Capture Tool to import a bulk of PST files into Office 365. However, he encountered a problem that he described as “PST Capture Tool Not Uploading Complete Email Data from PST”. He tried it several times but kept having this issue with the same emails. He is looking for an alternate solution to import PST files to Office 365.

PST Capture Tool is a product introduced in 2012 by Microsoft for uploading PST files into Office 365/ Exchange Server. Despite being an application of Microsoft, it can malfunction at times. One such situation is some email items are not getting imported into O365, that has been mentioned in the scenario. This write-up will focus on this issue and provide a solution to this problem.

What to Do If PST Capture Tool Not Uploading Complete Email Data from PST

Now, due to various unknown reasons, PST Capture Tool may not work properly and generate various errors. One of them could be not being able to upload all emails stored in a PST file. If you are getting the same error again and again, why not try some other utilities? There are professional applications available for uploading PST files in Exchange Office 365. Now, we will discuss one such software named Office 365 Import and how this tool can be used for data loss free PST file migration.

Why Choose Office 365 Import Tool

Here are some of the reasons for which users should go for this program:

• No Chance of Data Loss: One of the biggest reasons for the users to choose this application is that this tool does not contain any risk of data loss. PST Capture Tool users often complain about not being able to import complete emails of PST file. This will not be the case when someone chooses this program. It will import all the data items of a PST file that the users have chosen to upload.
• Admin Impersonation: Admin Impersonation is a truly beneficial feature of this application. Once this impersonation is done with Office 365 Admin credentials, any number of user accounts can be added for PST import. In this case, users do not have to add the password for each user account as the tool will verify all accounts on its own.
• Great PST Capture Tool Alternative: This is a complete software in the sense that it can import multiple PST files into Office 365 in bulk. Therefore, it is considered as a preferable alternative of PST Capture Tool. It guarantees a risk-free process. Also, you will never face a situation similar to ‘PST Capture tool not uploading complete email data from PST’ when using this utility.
• Add PST Files Using CSV: This feature helps users to add multiple PST files and map their destination user accounts. The users only need to add a CSV file containing PST file location and their target user account IDs. The software will automatically load the PST files according to the path and import them into the mapped PST files. This option can only be used in case of Admin Impersonation.

How to Upload PST Emails using Alternate Method

Using some simple steps, users can upload one or more PST files in multiple accounts of Office 365. All they have to do is to follow this guideline:

• Launch the software on your machine

• Check the box beside Is Admin Impersonation. Enter the Admin’s credentials of the target Office 365 account and click on Login.

• Click on Add Folder button and select the folder that contains all the PST files

• The tool will display all the PST files and their path. Users can also add a single PST file using Add File(s) and Add CSV button

• Now, add the destination email address beside the corresponding PST file. Due to Admin Impersonation, the addresses will get authenticated automatically. When it is done, click Next
• On the next page, select which category you want to import and click Set button to apply date filters if needed

• Apply other settings like Incremental Import, Attach Outlook PST File, Exclude Deleted Items, Exclude Sent Items, and Include Folders as per your requirements

• Click on Import and the upload process will start. The software window will show the status

• Upon completion, click on the OK button. Users can also save the detailed Import process report on their systems by clicking Save Report button. Finally, they can go to Office 365 account and check that all emails of PST file have been successfully uploaded there.

Final Thoughts

Here, we have provided a solution to a common issue “PST Capture Tool Not Uploading Complete Email Data from PST.” This problem often occurs to Office 365 and Exchange users who use PST Capture Tool. Despite being a Microsoft product, it often fails to perform up to the mark. In such situations, it is wise to opt for automated solutions. This software is a great performer when it comes to uploading PST files in Office 365 without losing any email.