Powerpoint Encountered Problem and Needs to Close – Error Fixed
While working on the Microsoft PowerPoint presentation, One of the common error faced by MS User, when the error message occurs “Microsoft PowerPoint has encountered a problem and needs to close” can lead to data loss if user working on newly created Powerpoint file and not saved yet in Mac Operating system or Windows Operating System. In the previous section, we discuss some methods to recover “Accidentally Deleted Powerpoint Slide“. But what about this encounter problem issue. In this write-up, we are going to discuss several ways to fix this PowerPoint error issue. You can see below, message error image in Windows & Mac Operating System.
Reason Behind – Powerpoint Encountered Problem and Needs to Close
Various reason can lead to this error and some are given below. Mostly message arises due to a corruption issue in the application file of Powerpoint application.
- PowerPoint file preferences are corrupt or damaged.
- Programs are running in the background that can interfere with PowerPoint.
- Application files may become corrupted.
- The user profile is corrupted or damaged.
Solution: To resolve “PowerPoint encountered a problem and needs to use” issue, you can follow the steps mentioned below:
Quit all programs and close Microsoft Windows
- Choose Force Quit option from the Apple menu
- Under the “Force Quit Applications” window, select application. Notice that you cannot quit the Finder.
3. After that, you can click the Force Quit option
4. Repeat previous steps until you stop all the active applications.
Note: When the application is force quit, any unsaved changes to open a document is not saved.
Once you have finished it, select the red button in the top left of the screen, and then proceed to Step 2.
Delete PowerPoint Preferences
Abort all Microsoft Office for Mac programs From the Go Menu, select Home. After that perform the following steps.
- In the next step, you can open Library >> Preferences folder
- Note: In MAC OS X Lion, the Library folder is hidden. To exhibit this folder, you can hold down the OPTION key when you select the Go menu
- Search for files named as com.microsoft.powerpoint.plist. If you find a specific file, move it to the local system. Open PowerPoint, and check whether the problem takes place. If you cannot search the file, the application can use default preferences.
- If this problem still exists, close PowerPoint, and then, restore files to the original location. Then, move to the next step. If the problem seems to be fixed, you can go to the trash.
- Again, close all Microsoft Office for Mac programs. Click Home option
- Now, you have to open Library and then, Preferences folder
- Open Microsoft folder.
- Repeat the last action again. If this issue continues to occur, move on to the next step.
After that, you have to carry out a clean startup program. If still the problem cannot be solved then, go to further step.
Disk Permissions option
You can also use ‘Repair Disk Permissions’ option to resolve the error “powerpoint encountered a problem and needs to close” issues in Mac OS X 10.2 and above versions. If permissions are incorrect for Microsoft software, Office for Mac application is running slowly. To repair permissions by using Disk utility, follow these steps:
- From the Go menu, select Utilities
- Then, you can start the Disk Utility program
- Select primary hard drive for your desktop
- Go to First Aid tab and then, choose Repair Disk Permissions
Note: This application can repair software that is already installed by Apple. It also repairs folders, such as Applications folder. But, it can not repair software that is available in the home folder.
Fix Powerpoint Encountered Problem & Needs to close – In Windows
Follow the above method, if you are using the Mac Operating System, But if you working on Windows operating system and error due to the corruption issue in Powerpoint file. Then use SysTools Powerpoint Recovery Tool to repair corrupt Powerpoint file. To know, how utility fix corruption issue in Powerpoint file, follow the steps:
Step 1: ADD Corrupt Powerpoint File
First, need to Add file within the software. For that, Either you can Add Single File or multiple Powerpoint in a single instance.
Step 2: Repair & Preview File Details
After adding a file, software fixes corruption issues within the file and allow the user to preview all recovered details in briefed manner.
Step 3: Save Recovered Powerpoint File
After previewing all details, Save resulted File in Healthy file format and Open again within MS Powerpoint application.
Wrapping Up
When you try to open PowerPoint for Mac then, you may face an issue “PowerPoint encountered a problem and needs to close.” So, in this write-up, we have discussed a manual solution that will help to fix PowerPoint error. Make sure you follow all the above steps very carefully to fix this issue.