Microsoft Outlook is Crashing with Error Code 0x0000005
Microsoft Outlook again facing a crashing issue with an error code 0xc0000005 worldwide. Yeah, you read it right. Microsoft Outlook again encounters an application launching issue since 15 July 2020. Which is still not understandable for many users, that why Outlook does not print human-readable error code instead of some code like 0xc0000005.
The most tragic part of this error is that all the users of Microsoft Outlook 2019, 2016, and Outlook 365 around the world facing this crashing problem.
What’s the cause for Outlook Error Code 0xc0000005?
According to users when they launch the Microsoft Outlook, then it will crash automatically when opening and generate an error code 0xc0000005 in the Event Viewer. The issue of Outlook crashing is noticed by the users last night (15/07/2020) and tweets or reports were flooding all over the world in just a few hours.
The users who tried to examine their application Event Log files after encountering the crashing issue has got detailed description. The error log states that, the OUTLOOK.EXE program has crashed with an error code Oxc0000005.
What Microsoft Say About 0xc0000005 Error Code?
The Official Microsoft 365 Status Twitter handle informed the users about this issue and said that this Outlook crashing issue is being caused by the new update and we are investigating the issue. Microsoft 365 Admin Center titled this issue “EX218604“. And suggests the users to use the web version and the mobile client until the problem is resolved.
Crashing Issue of Microsoft Outlook – Best way to save your Outlook Data
Losing MS Outlook data is crucial and not appreciable. For safeguarding your Outlook data items (emails, contacts, calendars, tasks, notes, journals, attachments, events, appointments, to-do lists) we suggest easy and simple methods
1: Take backup of your Outlook data if you’re having IMAP account. Convert OST to PST file format. This will help to save your Outlook data locally on your system for later use. It will convert entire Outlook data items into an independently accessible file format of Outlook easily.
2: Safe Outlook PST Data: Use a safe and secure solution to protect your Outlook data. If you have already affected by the issue: Outlook crashes on launch – error code 0xc0000005, the best way is to use reliable applications to protect your data. Use SysTools Outlook PST Repair Tool to protect and save your Outlook PST files. It can repair corrupted PST or recover lost data from a PST file. The software supports multiple PST files at a time without any file size limitation.
Importantly, it provides the previews of all your Outlook PST data items in the preview panel. You can view, filter, sort, and read data in the mail, contacts, calendars, tasks, notes, attachments, etc.
Download the free demo edition of the software, and view and save your data from corrupted / damaged PST files efficiently without any loss. The Full Version can save complete data from your PST file safely in your local-drive in the chosen file format.
For Mac Outlook
If You are getting any issue in Mac Outlook, then try the Mac version of Outlook Recovery Tool.
How to fix Microsoft Outlook 0xc0000005 Crash-Manually
If you’re facing this issue in your region, then you can resolve this issue by rolling back to the previous version of Microsoft Outlook or you can also try to open Outlook in safe mode.
Steps to Roll-back the Update of Microsoft Outlook
First, open your command prompt or CMD
- Now, enter the following code in CMD cd “\Program Files\Common Files\microsoft shared\ClickToRun” and press enter.
- Once the code executed you will see that you are in ClicktoRun folder. Now, type officec2rclient.exe /update user updatetoversion=16.0.12827.20470 and press enter.
- Once you completed the coding part Microsoft Outlook will start to download the specified version of Microsoft Office and roll back to the previous version.
Steps to Start Microsoft Outlook in Safe Mode
If you don’t want to do any technical workaround, then you can try to launch the Microsoft Outlook in safe mode to fix these crash issue
Follow the listed below steps to open Microsoft Outlook in safe mode
- Hold the control key and then launch the Microsoft Outlook.
- In a few seconds, a popup will appear on your computer screen that will ask “Do you want to start Outlook in safe mode?”
- Now, press the yes button to start the Microsoft Outlook.
Wrapping Words
This is not the first time when Microsoft Outlook encountering some major issues and it will happen again and again. So, secure your Outlook data with an automated solution and become stress- free from any Outlook issues in future.