Learn How to Migrate Chats from Teams to Teams – Best Way Discussed

Looking for a quick way to migrate Teams chat from one user to another? We have got your back. From planning to executing entire process is explained and documented in this guide. Follow along with the detailed step-by-step guide to migrate chats from Teams to Teams without any downtime or hassle.

With the initial release, Microsoft Teams became one of the most popular collaboration software among business organizations due to its modern features and industry-leading data security. However, this often leads them to migrate their Teams data, especially chats, when transitioning to new tenants or restructuring their existing Teams environments.

Whether it is due to a merger or rebranding migrating Teams chat to another account could be a daunting task if not performed using the right approach. As of now, Microsoft does not provide any methods or tools to execute this task. Hence, choosing the after-market software is only the last resort.

However, before moving any further it’s important to note some of the pre-requisite and planning to ensure minimum downtime during the personal chat migration.

Prerequisites for Microsoft Teams Personal Chat Migration

Below listed are some of the most important pre-requisite, that you need to ensure- 

• Microsoft 365 Admin Access – Before heading to chat migration, make sure you have access to the source as well as destination admin account credentials. 
• Licensing – Another most important pre-requisite is to check the user licensing, and make sure proper licensing is in place to avoid downtime and data loss. 
• Backup – It’s always recommended to back up your Microsoft 365 data before starting any migration process to ensure nothing is lost.

Once all the prerequisites are fulfilled then you can proceed to migrating chats.

How to Migrate Chats from Teams to Teams? 

Follow the below steps:

Step 1. Plan Your Migration Strategy

1. Define Scope – Check which data you need to move, it’s only the chat or you want to move channels, files, or Teams settings, etc. 
2. Analyze Existing Teams Environment – Another important factor is to audit the volume of chat data to be migrated to the destination Teams.
3. Choose a Reliable Tool –  Since Microsoft does not offer any tool or method for this task, hence we need to choose a reliable yet effective tool that fits your needs.

Step 2: Prepare Source and Destination Tenants

1. Authenticate Admin Accounts: Check the source and destination admin account credentials and authenticate to ensure seamless access. 
2. Check Permissions:  Make sure to check the software permissions, as most of the tool requires API permission to move chat data to the destination.

Step 3: Using the Industry Leading Tool to Migrate Teams Chat from One User to Another

Most of the IT admins prefer SysTools Microsoft Teams Migration Tool to migrate personal chat data to the destination Teams. It easily migrates Microsoft Teams, personal chat, files, channels, groups, and channel posts. Let’s discuss the associated steps for the same.

Download Tool Purchase

Also Read: How to Migrate Teams from One Tenant to Another? 

Steps to Migrate Chats from Teams to Teams Using Software

Step 1. Download and launch the software on your PC. Choose Microsoft 365 for both the Source and the Destination. 

Step 2. Check the box for Documents and Chat under User Options from the Resource and Workload selection.

Step 3. Log in with the Source and Destination Admin Credentials and Application ID and validate them respectively.

Step 4. To add users for chat migration you can use one of the following: Fetch, Import CSV, or Download Template.

Step 5. Check the imported users, select for migration, and apply priority if needed. Then validate the permissions of the selected account.

Step 6. Choose to continue migrating other workloads if chat is not your priority, and review license usage before proceeding.

Step 7. Once the document migration is completed, it is time to proceed to chat migration. Deselect Documents and revalidating the Source and Destination.

Step 8. Add a temporary user, authenticate, and start the chat migration process.

Step 9. Once chat migration is complete, mark it as done by following the warnings and prompts.

Step 10. Once you mark the chat migration complete, then you can download the report for your reference.

Bringing It All Together

Migrating chat data securely in Teams becomes crucial as it contains crucial business communications. Addressing this we have created this guide, which covers the user query i.e. How to migrate chats from Teams to Teams? And offers the most secure yet effective solution to perform this task without any data loss or downtime.