Why is Microsoft Teams not loading? Top Fixes

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Written By Mohit Jha
Anuraag Singh
Approved By Anuraag Singh
Published On September 10th, 2024
Reading Time 13 Minutes Reading

Microsoft Teams is a powerful communication and collaboration tool used by millions of users worldwide. Moreover, it has easy-to-use chat, video, file, and other features that have revolutionized how to collaborate professionally in the office or across borders.

However, as with any software, there are some common problems that users face, and one of them is Microsoft Teams not loading. It got stuck and users asked for solutions to how to fix this issue.

Here are some user reactions for you.

microsoft teams desktop app stuck on loading
Yes! These are the reactions Microsoft got from their daily users. Many Microsoft Team users asked why Microsoft Teams gets stuck. Why do they face a sudden disturbance while loading Microsoft Team? So in this guide, we will discuss the Microsoft Team, these types of problems, and how to fix them.

So, let’s get started with the blog and see how to eradicate the issue.

Is This “New Microsoft Teams Does Not Start Up” Error Harmful?

The impact of a “Microsoft Teams not loading” query depends largely on the context and how it affects the user. Specifically, for people who use Microsoft Teams for business or education purposes, not loading Teams can harm productivity, communication, and collaboration.

This resulted in your Microsoft Teams chat disappeared, and you might miss deadlines or important meetings.

More generally, if the problem persists across millions of users or businesses, it could negatively impact Microsoft’s reputation for dependability and service excellence. This could affect user confidence and product satisfaction, potentially prompting users to look for alternative solutions.

Most of the time, however, this kind of problem is more of a nuisance than a real injury. You can usually find a way around it or reach out to technical support for help.

Microsoft Teams Not Working

One of the most irritating problems arises when Microsoft Teams Microsoft Teams refuses to open. This can happen for a variety of reasons, such as network problems, browser cache issues, or software issues.

user query on why isn't Teams loading

For example- you’re facing a critical project deadline and you need to quickly access your team’s files and collaborate on Teams in real-time. However, you open the application, and it just hangs on the loading screen for an indeterminate amount of time. This slows down your work and prevents you from accessing important information.

Microsoft Teams Performance Issues Today

When you’re using Microsoft Teams for the first time, it’s easy to notice how slow or slow it is. It’s especially noticeable during the busiest times of the day when many people are using the platform at the same time.

Sometimes its poor performance issues decrease your work productivity and force you to search for  Microsoft Teams not loading issues fixes.

graph of MS Teams slow performance

You’ll see things like slow loading, file uploads that take longer than usual, or slower response times when you’re trying to move from one tab to another or a feature to another. These are just a few of the ways that slow performance can affect your productivity and make it difficult for your team to work together.

Let’s say you’re having a video meeting with your team. The video starts to buffer, or there’s a delay loading of conversations. These interruptions can harm communication and collaboration, resulting in frustration and reduced productivity.

Microsoft Teams License Error

Microsoft Teams Licensing problems can occur when users don’t have the right licenses for the features they’re using, or when there’s a discrepancy in the licensing agreements they and their organizations have with Microsoft.

This issue can also happen if the user’s Microsoft Teams license expired. This can lead to restrictions on what they can access in Microsoft Teams.

For example- you’ve recently updated your organization’s Microsoft licensing agreements. Because of an error, your account doesn’t have a license to access the advanced collaboration features available in Teams. Because of this, you can’t fully participate in team projects or discussions.

Microsoft Teams Network Connectivity Issues

Connectivity issues occur when there are issues with the user’s internet connection, or network infrastructure, which disrupts the performance of Microsoft Teams. This can lead to dropped calls, freezing screens, or problems accessing files in the cloud.

Let’s say you’re having a video meeting with a client. Halfway through the call, your internet connection suddenly becomes unreliable, resulting in poor video quality and inconsistent audio. Not only does this affect your professionalism, but it also affects your ability to communicate effectively with the client.

Microsoft Teams Compatibility Issues Today

Compatibility issues happen when Microsoft Teams doesn’t work properly on certain devices and operating systems. These issues can cause features to malfunction or the app to crash unexpectedly.

For Example-  you’re trying to connect to a Teams meeting on your phone using an old version of the app. Compatibility issues cause the app to crash repeatedly, preventing you from participating in important discussions and getting updates from your team.

In addition, if you’re tired of dealing with issues every day, take a look at the next segment for methods through which you can resolve the “Microsoft Teams gets stuck” problem.

Microsoft Teams Setup Error “Installation Has Failed”

Many times Microsoft Teams not loading issues occur when Microsoft Teams installation failed and you are unable to install MS Teams on Windows 11, 10, or 7 due to various reasons.

error on installation of ms teams

Some of the reasons why Teams does not install include:

  • Your PC does not meet the minimum requirements for Teams
  • Antivirus is preventing the installation of Teams legacy files causing issues
  • Your user account does not have the necessary permissions to install apps

How to fix Microsoft Teams Not Loading Issue?

When Microsoft Teams crashes, it can have a huge impact on your productivity and teamwork. Here are some of the most common crashes and how to fix them:

Verify Microsoft Teams Status

If there is a server-side issue, Microsoft Teams may not load on your machine. Therefore, it is recommended to check the service status of Microsoft Teams before attempting to troubleshoot the Teams application.

Go to Microsoft’s service status page to check if Teams’ servers are up and running down.

If still Microsoft Teams gets stuck then, you will have to wait for Microsoft to resolve the problem on its end.

Backup Data as Precaution

This could be an important practice to regularly back up the data.

Whether you’re experiencing performance issues, connectivity problems, compatibility issues, licensing issues, or the app not loading correctly, it’s important to first take a backup of data. One of the most important things you can do is to back up your data regularly.

Backing up your data means that if you experience a technical problem or loss of data, you’ll be able to quickly recover and get back to work without any major interruptions. To Migrate Teams from one tenant to another or any other similar practices as well, it’s important to have a backup of the data.

Expert Take on “Microsoft Teams not loading” Issue

This is the Microsoft recommended approach; opt for SysTools Microsoft Teams Migration Tool. This can simply migrate your Groups, Files, Channels, & Channel Posts to another without any data loss.

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Restart Microsoft Teams

TEMPORARY FIXES with the Microsoft Teams app may not load the graphical interface on Windows due to a temporary issue. If the issue is minor, you can fix it by restarting the Teams app. Simply press Ctrl+Shift+Esc or Right-click on the Microsoft Team application and select End task from the context menu.

Clear Teams Cache

Like any other application, Microsoft Teams gathers your computer’s cache data to enhance its performance. Over time, it’s not unusual for the cache data to become corrupted. When that happens, Microsoft Teams may crash on your computer.
To resolve the Microsoft Teams cache, simply follow the steps which are mentioned below to remove the cache:

  • Exit Microsoft Teams completely from everywhere
  • Open the Run dialog box by pressing Win + R
  • Enter %appdata%\Microsoft\Teams into the dialog box and enter the folder that opens.
  • Select all files and folders in the folder except Logs and Settings.
  • Now, select all databases except Logs, Settings, databases, cache, IndexedDB, and Local Storage.
  • Select all selected files and folders except cache and indexedDb and local storage.
  • Return to Microsoft Teams and see if the issue persists.
Run Windows Store Apps Troubleshooter

Windows Store Apps Troubleshooter is an in-built tool that can be used to troubleshoot common problems with Universal Windows Platform (UWP) applications like Microsoft Teams. To troubleshoot Microsoft Teams on Windows, you can run the following:
To run Windows Store Apps Troubleshoot:

  • Right-click on the Start icon, and choose Settings from the drop-down list.
  • Go to System>Troubleshoot Choose Other Troubleshooters
  • Click on the Run button beside Windows Store Apps
Repair or Reset Teams App

Fixing or restarting the Microsoft Teams application will help resolve any damaged files or configurations that may be the causing Microsoft Teams not loading errors.

  • Right-click on the Teams app icon and select Apps & features.
  • Find Microsoft Teams in the list of installed apps and click on it.
  • Click on Advanced options.
  • Under the Advanced options, you’ll see options to Repair or Reset the app.
  • Try repairing the app first, and if that doesn’t resolve the issue, you can reset it.
  • After repairing or resetting, restart your computer and check if Teams loads properly.
Reinstall Teams

Another reason is that if you are using an old version of the Teams application, it may not function properly on Windows. So, a simple reinstall of the Teams application will help you to update the Teams application and fix the issues caused by app file corruption.

What you need to do is simply search for Microsoft Teams in the search bar. Then right-click on it and uninstall the Microsoft Teams app.

Review Teams Privacy and Security Settings

Sometimes, overly strict Microsoft Teams security and privacy settings can prevent Teams from loading properly. Reviewing and adjusting these settings can help resolve the issue.

  • Open Microsoft Teams, log into your account
  • Go to Settings, click your profile picture on the top right-hand corner,
  • Now, navigate to the Privacy or Security section
  • Then review your settings, and make any changes you need, such as enabling camera or microphone access.
  • Restart Microsoft Teams and see if the problem persists.
Conclusion

Microsoft Teams has revolutionized the way teams work and communicate. Moreover, it’s one of the most comprehensive workplace productivity tools available today. However, some issues come up from time to time.

For example, Microsoft Teams not loading at all. Understanding the root causes of this problem and following the abovementioned solutions will help you keep your Teams running smoothly and uninterrupted. This can enable you to keep you connected and productive.

So, check your internet connection Update your software Clear cache and cookies Ensure proper licensing Mitigate these common issues and you’ll be able to minimize downtime and reap the full benefits of Microsoft Teams collaboration and communication.

Frequently Asked Questions About Microsoft Teams

Q. Why is Microsoft Teams lagging in Windows 10?

When you’re on a long video call or in constant use of the Teams UI, you may experience lags and shutdowns. If you’re experiencing Microsoft Teams lag on Windows 10, troubleshooting is the way to go.

  • Check your internet connection
  • Do not use background pictures during video calls
  • Turn off the microphone when not in use
  • Turn off video when not needed
  • Lower display resolution
  • Uninstall Microsoft Teams apps
  • Update Microsoft Teams apps
  • Close other apps in the background
  • Pause the download or streaming process in the background

Q. How do I clear Microsoft Teams cache on Mac?

To clear the cache of Microsoft Teams follow the steps which are mentioned below. You need to start by first closing the Microsoft Teams:

  • First, right-click on the Microsoft Teams icon on your dock and then click on Quit.
  • Open Finder and select Go to Folder
  • Then copy and paste the following into the Go to folder box and click Go
  • Right-click on the Teams folder, click on Move to Trash, and select the Trash option.
  • In the upper-right corner of your screen, find the magnifying glass and click on it.
  • Afterthat, in the Keychain Access window, type “Microsoft Teams” into the search bar.
  • In the “Microsoft Teams Identities cache” box, type in “Microsoft Teams” and select “Right-click” to delete the entry.

Once you have done this, close Keychain Access and restart Microsoft Teams. Now, your cache is officially cleared from Mac!

Q. What is the root cause of Microsoft Teams outage?

Many kinds of research and analysis of different Microsoft studies show that Network issue leads to Microsoft Teams service disruption or outages. Also, The recent Microsoft Teams outage was primarily caused by a network configuration issue itself.

In particular, a Wide Area Network (WAN) update caused connectivity issues that not only affected Microsoft Teams but other services such as Outlook, Azure, and several Microsoft 365 applications around the world.

Therefore Microsoft found the source of the issue to be a recent deployment with a broken internal storage service connection, which had a significant impact on Teams functionality.

Q. How do I fix Microsoft Teams in Outlook?

Perform the checks and fix Outlook by following the steps mentioned below:

  1. First, verify Teams desktop client is installed and verify you are running Outlook 16 or a later version.
  2. Exit Outlook and Teams and then Re-register Microsoft.Teams.AddinLoader.dll
  3. Open File Explorer and navigate to the
    %LocalAppData%\Microsoft\TeamsMeetingAddin folder
  4. Select the sub-folder with the same name but including the version number. for example:
    %LocalAppData%\Microsoft\TeamsMeetingAddin\1.0.23334.11.
  5. Open the elevated command window and run the following commands:

For 64 Bit Office

%SystemRoot%\System32\regsvr32.exe /n /i:user <path copied in step b>\x64\Microsoft.Teams.AddinLoader.dll

For 32-bit Office

%SystemRoot%\SysWOW64\regsvr32.exe /n /i:user <path copied in step b>\x86\Microsoft.Teams.AddinLoader.dll

Q. Why is Microsoft Teams not working on Windows 11?

The users are facing the Teams loading issues on Windows 11 they can try the following methods to resolve the issue.

  • Reinstall the Microsoft Teams on your Windows 11
  • Make sure you have anti-virus/firewall software installed
  • Make sure your internet connection is stable.
  • To do this, download the most recent version of Chrome, set it as the default browser, and attempt to log into a meeting.
  • You must clear the Microsoft Teams Cache for smooth functioning of the application.
  • Furthermore, check to see if your system has the minimum Windows 11 requirements to run Microsoft Teams. Make sure you have compatible hardware and drivers.

 

  author

By Mohit Jha

Mohit is a writer, researcher, and editor. Cyber ​​security and digital forensics are the two subjects that keep Mohit out of his seat. In addition, he hopes that the well-researched and thought-out articles he finds will help people learn.