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Ways to Deal With Exchange Server.ost Cannot be Opened Error

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Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On September 13th, 2022
Reading Time 4 Minutes Reading

Summary: In this problem-tackling blog we will discuss how to fix Microsoft Exchange Server.ost cannot be opened issue. We will discuss the main reasons for this problem. The user can read this blog to know how to tackle this issue.

OST file aka offline storage table is an independent entity that is exactly the replica of the mailbox items stored on the Microsoft Exchange Server. The most important and primary key attribute of this Outlook OST file is that it allows the user to work in offline mode. Outlook accounts that are synchronized with the Microsoft Exchange server save the mailbox data in .ost format in the local hard drive of the user’s system. 

But there are times in which these OST files will get corrupted and inaccessible. One such common error faced by Outlook application users is Microsoft Exchange Server.ost cannot be opened issue. Further, the users do not need to worry about it. In this article, we will discuss the best possible solution to tackle this error. Before proceeding to the solution part let us first discuss the reasons behind this issue.

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Reason Behind Exchange OST Cannot be Opened Error

OST files configured with Microsoft Exchange Server display this error when the OST file is corrupted or damaged. Here are the possible reasons for this error.

  1. The user will get this error due to incorrect synchronization of OST files with the Exchange server. 
  2. In the case of OST file header corruption. 
  3. Due to the Abruptly termination of the Outlook Application. 
  4. Due to the presence of a bad sector where the Outlook OST files are saved. 

Important Note: The user can try Scanpst.exe to repair corrupted OST files. This is a free utility provided by Microsoft to fix OST file corruption issues. If found that this tool doesn’t provide you with desired results then the user can take the help of an automated solution.

This tool will fix only minor or header-level of corruption issues. Read this to repair OST files Outlook 2019 and the below version. 

Expert Solution to Fix Microsoft Exchange Server.ost Cannot be Opened

Exchange OST Recovery Software is the perfect solution to resolve such types of errors. By using this software the user can easily open corrupted as well as Orphaned OST files. The user can preview and recover the entire mailbox items stored in the OST file such as emails, contacts, calendars, tasks, notes, and journals. The user can save the resultant mailbox data in Outlook-compatible PST file format.

This tool provides two scan modes to deal with OST file corruption. The user can choose a Quick scan to resolve minor corruption issues and the advanced Scan is to deal with the majorly corrupted OST files.

 This application has a simple user interface so that Non-technical and Novice users can also use this software with ease. This software supports Outlook 2019 / 2016 / 2013 / 2010 and its below version

Follow the Steps to Open Corrupted Exchange OST Files 

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  • Step 1: Install and Run the Software and click on the Add file button. 
  • Step 2: Browse the OST file from your system. 
  • Step 3: Now Select the Scan option from Quick and Advanced Scan. 
  • Step 4: Preview the Exchange OST file mailbox items. 
  • Step 5: Click on the Export button and select the desired file format to save the resultant data. 

Final Words

This guide helps you to resolve the Microsoft Exchange server.ost cannot be opened error. Also we have given the various possible causes of this error. The user can try to manual fixes to resolve the corruption issues. But taking the help of an automated solution is the best way to deal with this issue

  Frequent Questions and Answers

Can I recover the severely corrupted Exchange OST files by using this software?

Yes, the user can easily recover highly corrupted OST files by using this Application.

Does this application help me to recover mailbox items from IMAP OST files?

Yes, by using this application the user can easily recover the mailbox items from IMAP-type OST files.

Does this application support Outlook 2019 Version?

Yes, this software supports Outlook 2019 / 2016 / 2013 and its below versions.

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By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.