Error:”Gmail Not Working in Outlook” – Top 12 Easy Fixes

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Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On June 28th, 2024
Reading Time 11 Minutes Reading

Gmail and Outlook (Windows & Mac) are popular email services worldwide, providing seamless email management with smart yet handy features. Unfortunately, the issue of Gmail not working in Outlook is the work-stealing factor, leaving you with delays in responses or skipping crucial emails. Here comes the need for technical support, doesn’t it?

In this troubleshooting tutorial, you will get complete step-by-step guidance to fix the problem of can’t add Gmail to Outlook Mac & Win OS with the manual guide. Additionally, the perk of reading this article includes expert-recommended solutions to resolve Mac glitches or syncing problems irrespective of any data modification or loss. Now, let’s start with finding the reasons behind this issue.

Can’t Add Gmail to Outlook

Why is My Gmail Not Syncing with Outlook Mac & Windows OS?

Either Gmail not working in Outlook Windows & Mac systems. There are multiple reasons behind addressing this issue. Getting burdened with this problem can add inconvenience for users in many ways.

Some of the major impacts of this issue include fear of data loss, missing out on emails, and delays in quick response. Now, wondering about the possible causes behind this issue. Read the possible reasons below:-

  • Cause 1: Wrong Configuration Settings

Using the incorrect configuration brings the issue of can’t get Gmail to work with Outlook. Both Mac & Windows users can experience the same problem. Playing with wrong settings can additionally cause failure in account authentication.

  • Cause 2: Working on Outdated Software

Another reason behind Gmail not syncing with Outlook Mac & Windows begins when getting software conflict. Working on outdated or unsupported versions of macOS, Windows, and even Microsoft Outlook are capable of carrying the compatibility issues.

  • Cause 3: Gmail Server Outage

Experiencing Gmail stopped syncing with Outlook, one possible reason might be a temporary server outage issue. The common reasons behind the sudden down include technical bugs and unexpected mail server outage glitches.

  • Cause 4: Gmail Storage Full

If you’re running out of sufficient Gmail mailbox storage then, addressing the issue of Gmail not working in Outlook is quite common. In this case, users need to clean inboxes to avoid the warning messages that Gmail is running out of space easily.

  • Cause 5: Faulty Network Connection

Uninterrupted & unstable internet connection can cause inconveniences for users in multiple ways. In these cases, users need to look for seamless network connectivity to ensure re-syncing of Gmail accounts with Outlook on Mac & Windows.

If you’ve checked the above points now, seeking how to connect my Gmail to Outlook Mac & Windows OS. So, read the next section to learn the troubleshooting guide to fix the not syncing or can’t add Gmail to Outlook.

Quick Tips to Fix:

  • Ensure Uninterrupted Network Connection
  • Contact Google & Microsoft Support

5 Simple Ways to Resolve Gmail Not Working in Outlook App on Windows

If you want to get rid of the issue of Gmail stopped working on Outlook 2021, 2019, etc, in Windows 11 or below version. So, don’t ignore it, instead take the help of the below step guidance to fix it easily.

  1. Verify the Network Connection
  2. Update Outlook on Your Windows OS
  3. Delete Outlook Cache Files
  4. Re-Add Your Gmail Account
  5. Restart Your Laptop

Now, let’s dive in to explain them in brief.

Method 1:- Verify the Network Connection

Ensuring working on a good internet connection helps users resolve the synchronization of Gmail emails in Outlook. Additionally, it allows users to easily access Gmail emails on Microsoft Outlook without any challenges.

Method 2: Update Outlook on Your Windows OS

Addressing the issue of Gmail not working in Outlook might happen when working on an unsupported Outlook version. Here are the steps to check the update:-

  1. Open Outlook on Windows OS.
  2. Switch to File > Account.
  3. Lastly, Update Options > If you get a recent update then, press Update Now.

Method 3: Delete Outlook Cache Files

The problem with Gmail not syncing with Outlook on Windows OS is possible due to corrupted cache files. Read the below steps to delete time instantly:-

  1. Close all the running apps including Outlook.
  2. Navigate to File Explorer and copy & paste the below path:-
    %localappdata%\Microsoft\Outlook
  3. Now, delete the folder > Restart the Outlook application.

Method 4: Re-Add Your Gmail Account

Often the issue with the Gmail account causes unwanted syncing issues with Outlook in Windows 11. Therefore, users can delete or re-add the account using the following steps:-

  1. Open the Outlook application.
  2. Select “File” > navigate to Account Settings.
  3. Choose the problematic Gmail account > Remove.
  4. Now, go to Add Account to re-add the account.

Method 5: Restart Your Laptop

Besides all the above guide, restarting the laptop is another effective troubleshooting tip to fix the problem of can’t add Gmail to Outlook on Windows OS. So, just close all the background applications and restart them once.

By following this guidance, Gmail users can ensure re-syncing of Gmail accounts with Win Outlook. Now, getting a similar issue on Mac Outlook, check out the below troubleshooting ways to fix can’t add Gmail to Outlook for Mac.

Top 7 Fixes for Gmail Not Syncing with Outlook Mac

Here, we have curated the complete step-by-step guidance to fix the issue of Gmail not working in Outlook for Mac. Now, check out the top effective ways to resolve this problem manually:-

  1. Check Gmail IMAP/ SMTP Settings
  2. Update the Mac Outlook
  3. Enable Gmail IMAP Settings
  4. Remove & Re-Add Gmail on Outlook
  5. Clear Unwanted Outlook Cache Files
  6. Use Force Quit Feature
  7. Visit Google Support

Now, let’s walk through these checkpoints in detail.

Tip 1: Check Gmail IMAP/ SMTP Settings

Wondering how to fix the Gmail not syncing with Outlook Mac error. Therefore, verify the Gmail IMAP or SMTP settings to ensure the undisrupted synchronization of Gmail emails with the Outlook account. Read the step guide:-

  1. Open the Mac Outlook > Preferences > Accounts.
  2. Click on your Gmail account and enter the below information:
  • IMAP Server: imap.gmail.com
  • IMAP Port Number: 993
  • IMAP Encryption: SSL
  • SMTP Server: smtp.gmail.com
  • SMTP Encryption: SSL & TLS

Tip 2: Update the Mac Outlook

Updating the software is a great practice yet a simple troubleshooting tip to fix the problem of Gmail not working in Outlook Mac. Additionally, the perks of this method help users to improve the performance of Mac Outlook. Now, check the steps:-

  1. Go to Outlook and then the Help tab.
  2. Move to Check for Updates and if found any available update, run it quickly.

Tip 3: Enable Gmail IMAP Settings

Often unknowingly users disable the IMAP settings causing synchronization errors when connecting Gmail with Mac Outlook. Here are simple steps to ensure IMAP settings are enabled:-

  1. Open your Gmail account with any web browser on macOS.
  2. Move to Settings (gear icon) and then, See All Settings.
  3. Switch to Forwarding and POP/ IMAP section.
  4. Now, ensure IMAP is enabled.

Tip 4: Remove & Re-Add Gmail on Outlook

Similar to other troubleshooting tips, deleting and adding the Gmail account on Outlook for Mac is another effective tip to fix Gmail not working in Outlook. It enables users to resolve account configuration errors easily. Now, follow the step-by-step guide:-

  1. Launch Outlook on your macOS.
  2. Tab on Preferences > click on Accounts.
  3. To remove your Gmail account > select the minus (-) icon.
  4. Now, to re-add the account, tap on the (+) icon and, then provide the necessary account configuration information.

Tip 5: Clear Unwanted Outlook Cache Files

The stored cached file gets corrupted and impacts on the working of Gmail email with Outlook for Mac. For the same, users need to clear these unwanted files, here are the easy steps to remove them:-

  1. Open Finder and then, Go > click on Go to Finder.
  2. Type ~/Library/Cache and then, press the Enter key.
  3. Find com.microsoft.outlook folder and dump it into the trash.
  4. Lastly, restart your Outlook.

Tip 6: Use Force Quit Feature

Force Quit is another powerful feature to resume the functioning of a Gmail account with Outlook for Mac. Additionally, it enables users to elevate the performance of the Outlook application. Now, you can follow the below steps:-

  1. Press keys at once: Command + Option + Esc.
  2. From the Force Quit Application, click on Microsoft Outlook > Force Quit for confirmation.

Tip 7: Visit Google Support

After using the above methods to fix Gmail not syncing with Outlook Mac error, still facing it. Then, visit the Google Support Help Center to learn about the recent glitch and troubleshooting assistance to resolve the issue.

Expert Solution to Access Gmail Emails on Outlook

Since the manual guide is quite complicated yet tiresome for users. Also, it is time-consuming and causes delays in accessing Gmail emails on Outlook. Download the expert-recommended & tested solution, SysTools Gmail Backup Software, one of the reliable solutions. Moreover, users can download emails with attachments in Outlook-supported file format (PST) when addressing the error of Gmail not syncing.

Additionally, it is feature-rich software that enables users to backup their email, contacts, calendars, and other necessary mailbox items in desired file format. Most importantly, this tool enables users to secure their email formatting and properties. The perks of this pro utility come with its compatibility as it works on both Windows and Mac operating systems.

How to Add Gmail Account to Outlook?

To perform this setup, the user must have an Outlook account. If you do not have a profile then create it and go through the below instructions to resolve the issue.

  1. Launch the MS Outlook program on the Windows system.
  2. Now, click on the File tab that is available in the Outlook blue ribbon and then Info.
  3. After that, click on Add Account under the Account Information page.
  4. Next, click on the E-mail Account radio button to set up a Gmail profile. You only need to enter the profile credentials such as E-mail address, and password in the corresponding boxes.
  5. If you are getting an error or are not connected to the account, then select the radio button corresponding to Manual setup or additional server types. And, click on Next to continue the process.
  6. A new dialogue box named Add Account opens on the Outlook main screen. Here, you will see three different options i.e., Microsoft Exchange Server, Outlook.com, and POP or IMAP. Choose the radio button corresponding to the POP or IMAP option and click on Next.
  7. Under the POP and IMAP Account Settings heading, mention your Gmail account information. Along with this, enter the following details in relevant boxes:

Account Type: IMAP
Incoming mail server: imap.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

Then, click on the More Settings button.

  • The next step is to click on the Outgoing Server tab and select the following options:

My outgoing server(SMTP) requires authentication
Use the same settings as my incoming mail server

Then, click on OK.

  • Click on Advanced and check the following details:

Incoming server (IMAP): 993 or 143
Outgoing server (SMTP): 52 or 465
Encrypted Connection for IMAP: SSL
Encrypted Connection for SMTP: TLS

  • Click on OK >> Finish button.
  • Done! Finally, your Google mail account was added to Outlook.
  • Check whether the account is configured properly or not.
FAQs – Gmail Not Working in Outlook

Q1. Why is my Gmail not syncing with my Outlook 2019 on Mac?
Here are the top reasons behind Gmail stopped working on Mac Outlook:-

  1. Unstable Connection
  2. Wrong Gmail Login Information
  3. Incorrect Mail Settings
  4. Outdated Version of Outlook
  5. Gmail Mailbox is Full

Q2. How this tool can be used if I am unable to add Gmail to Outlook?

This tool will help you to get the backup of Gmail emails and export them in PST format. Then this PST file can be imported into Outlook to access them.

Q3. Does the software allow to backup of emails from multiple Gmail accounts?

Yes, the tool has no such restrictions, you can simply take a backup from multiple Gmail accounts.

Time to Wrap Up!

We conclude this technical guide and hope following these 12 tips help you to fix the error of Gmail not working in Outlook on Windows & Mac OS. After using the manual guide if still not working, then look for the expert-favored solution. It is a quick and reliable way to access  Gmail mailbox items on any email-supported file format.

  author

By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.

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