“ Cannot Open Files in Google Drive ” Solve Error Using Top 5 Ways
Can’t open files in Google Drive ? Nowadays, several users are facing the same problem and they are unable to access document Google Drive. But worry not! In this article, we have explained how you can simplify this issue in several ways. So just start reading to get the step-by-step method and learn how to open files in Google Drive with ease and without facing an error.
Google Drive is known to be the most secure place to store all important files like photos, videos, PDFs, and Microsoft Office files in the cloud. Apart from this, it also provides features to edit and share documents, files, spreadsheets, and presentations with other colleagues. Google Drive is commonly used by everyone nowadays because of its security and functionality whether it comes for professional or personal use. However, there is no doubt that using Google Drive is beneficial, but sometimes users have problems with Google Drive files and face an issue that they can’t open files in Google Drive.
Quick Solution to Open Files in Google Drive
This is the smart solution that solves all the problems related to Google Drive files even if a user cannot open Excel files from Google Drive. However, there are many different techniques available to open Google Drive files or migrate Google Drive data to another Account. Read the complete article to find out all the methods to resolve can’t open Google Drive files error, explained in simple steps.
Why I Can’t Open Files in Google Drive?
If you can’t open files in Google Drive, then a few things could be wrong:
- You are not permitted by the owner of the files to view it.
- You are signed in to a different Google Account.
- The correct application is not installed on your device.
How to Open Files in Google Drive? – Top 5 Ways
If you are having trouble viewing the documents in Google Drive and you receive an error message “ can’t open files in Google Drive ”, then you can resolve your problem by using one of these solutions. Let us have a look:
Solution 1: Wait a While and Try opening Your Files later
If you are unable to access the document Google Drive and you receive a “temporary error (502)” message. It means that your documents or files are temporarily unavailable. Usually, this issue is temporary, so wait a while and try to open your files again.
Solution 2: Get Permission to Open a File
- Step 1. First of all, try to open the Google Drive file.
- Step 2. Then, a Request Access page will open automatically.
- Step 3. In this step, click on the Send icon if can’t open files in Google Drive.
- Step 4. Now, the owner of the file will get an email with your request.
- Step 5. If they approve your request, then you will get an email.
- Step 6. Finally, you were able to access the Google Drive file.
Solution 3: Try a Different Google Account
The error can’t open files in Google Drive can occur due to some account-related issues too. However, in this case, you try opening your Google Drive files using a different Google account. Simply log out of the current account and log in to another one.
Solution 4: Try the Basic Troubleshooting Method
- Check Internet Connection: If your connection is weak, then try to connect to another network. Because a weak connection is a common cause of many connection errors like not opening files in Google Drive.
- Check System Requirements & Supported Browsers: Make sure you are using supported versions of the browser and operating system if you can’t open Google Drive files.
- Clear Browser Cache: Another reason of unable to access a document on Google Drive can be a corrupt browser cache. To clear it, simply open Google Chrome browser > Click on Three dots in the right-hand corner > Click Clear Browsing Data.
- Reduce File Size: If you have saved large data on your Google Drive account, then reduce the size of your file.
- Turn Off or On Offline Access: For this, go to Settings >> Offline, uncheck, or check the Sync to edit offline box to turn it on or off.
Solution 5: Try More Advanced Troubleshooting
1. Check your virus scanning software. Make sure that this software is not blocking G Suite.
2. Check whether your firewall and Proxy Settings are configured or not.
The Bottom Line
In this article, we have described the “ can’t open files in Google Drive ” error message, along with the appropriate solutions. After considering the ongoing necessity of users, we have also discussed the topmost solutions to fix this issue when you are unable to access document Google Drive. According to the situation, users can opt for the relevant solution to open Google Drive files in an absolute way.
Frequently Asked Questions
- Storage space issue.
- Signed in to the wrong account.
- You do not have permission granted from the owner of the file.
Yes, you are allowed to move files created in Google also like Google Sheets, Google Docs, and Google Slides to another account.
You just need to open your Google Drive. Then, simply double-click on the file that you want to open. And, your desired file will be opened in front of you.
Yes, you can even install the Google Drive app and login via the desired account. After that, you can open and access all data stored in your drive on your phone.