Resolved – ” Cannot Copy the Items. Only Files or Objects can be Attachments. MSG is a folder and Cannot be Attached”

Usage of email clients is becoming popular in today’s arenas. Outlook is one of the email client preferred by the users and organizations across the world. In Outlook, all the files are saved in PST or OST file format. However, MSG file format is also associated with Outlook. This file format is used by Outlook for storing messages with attachments, contacts, tasks, and other types of objects.

Sometimes, the user needs to import MSG files for the business-oriented urgent purposes. The user can easily export MSG files one by one and save it on the system. Now, the situation becomes complicated when the user needs to import a folder containing multiple MSG files. Outlook is not able to do so and shows error “MSG is a folder and cannot be attached”. To help out all the Outlook user, we are going to discuss how to troubleshoot issue faced by the users while importing folder containing MSG file in the section given below.

Why the Outlook User is not able to Import Folder containing MSG files?

When the user tries to import folder containing MSG files instead of a single MSG file, then Outlook shows:

 ‘Cannot Copy the Items. Only Files or Objects can be Attachments. MSG is a folder and 
  cannot be attached’

As a result of which the user is not able to implement the task of importing a folder containing MSG files.

How to Overcome ‘MSG is a folder and cannot be attached’ Issue?

If the user is having few MSG files in the folder then he/she can import them manually one by one. For this, the user needs to follow the method explained below:

1. First, you have to create a new folder on your local machine and name it
2. Now, open MS Outlook application on your system
3. After that, you need to select a specific MSG File or File(s) of a particular folder.
4. Next, drag and drop that message from system to the Outlook interface
5. You can repeat the above steps until you have exported the required emails.

What If the Outlook User Needs to Import MSG Files in From Bulk Folders?

If the user still wants to export Outlook folder containing MSG files, then he/she has to opt for an automated solution that is MSG to PST Converter. The utility allows the user to convert and export multiple MSG files into Outlook without Outlook. The user can easily export MSG files in  batch. There is no PST file size limitation associated with the tool. Additionally, the software provides the preview of emails in different styles along with attachments. It also supports all the versions of Windows Operating system and maintains the folder hierarchy. The utility is also having Windows Explorer style interface which makes easy for the users to view and work with MSG files.

To export MSG Files format, the user has to follow the step by step process explained.

1. First, download and install Converter on your system and launch it.

2. Now, from the explorer window, navigate to the location where you saved your MSG files

3. After the selection of the MSG file, all the emails corresponding to MSG file can be previewed in the software’s interface. You can select the particular style to preview the emails

4. To view the attachments, click on the Attachment View option.

5. You can export the particular MSG file email by selecting it and right clicking on it. Next, you need to select the Export option

6. For exporting the entire folder, select the folder containing MSG files and then click on the Export button

7. Now, the Export Option will be displayed on your system’s screen. Here, you can split the PST file and click on the Browse button to select the desired location to save the exported data

8. Click on the Export button. The software will begin the export process.

9. After the completion of the export process, navigate to the location where you save the exported data and open the file in MS Outlook

Final Words

Sometimes, the user needs to import folder containing MSG files. However, when the user tries to implement this task, Outlook shows ‘Cannot Copy the Items. Only Files or Objects can be Attachments. MSG is a folder and cannot be attached’ error. The user can use the drag and drop method to export MSG files one by one. But if the user needs to export the entire Outlook folder containing multiple MSG files then he/she has to opt for a smart and instant solution that is MSG to PST Converter. With this utility, the user can easily convert and export multiple MSG files into MS Outlook PST.