Fixed Error of “Apple Mail Unable to Verify Account or Password”

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Written By Mohit Jha
Anuraag Singh
Approved By Anuraag Singh
Published On June 20th, 2024
Reading Time 9 Minutes Reading

Are you wondering how to fix Apple Mail unable to verify account or password? In this following technical tutorial, we will list the common reasons and easy tips to fix this issue. Generally, verifying the account is quite similar to the entry door. Moreover, it is one of the crucial steps when it comes to setting up an account on Mac Mail. It allows users to experience an uninterrupted connection between email servers or Mail app inboxes.

Unfortunately, the failure to verify the account with Apple Mail triggers disruption in accessing email messages. Additionally, Mail users can’t read or open the mailbox to retrieve emails. However, reading this article may provide the complete troubleshooting guidance behind why can’t Apple Mail verify my email account and how to fix it manually.

How to Verify an Account on Mac Mail?

Before delving into how I can fix the “unable to verify account name or password Mac Mail” error. Let’s first find out how Apple Mail verifies email accounts on Mac OS. It is quite simple and uncomplicated as users just need to provide email addresses with the correct passwords. Additionally, set the account protocol to fetch the server settings.

In this way, anyone can verify the account on Mac Mail. However, the issue of Apple Mail not verifying password leads to misconfiguration. Hence, Mac users can’t access emails and struggle with the fear of data loss or alteration. For both untrained and tech-savvy individuals, this issue brings bad consequences. Now, move forward to know the common reasons behind this troublesome error.

Why My “Apple Mail Unable to Verify Account or Email Password”? 

If you’re frequently receiving the error of being unable to verify account name or password Mac Mail, it may occur due to multiple reasons. Moreover, it typically shows the issues with the login credentials or mail settings. Besides this, below are the common reasons behind addressing this issue on your Mac OS:-

  • Wrong Login Details:- Adding an incorrect email or password leads to failure in accessing the Mac Mail inbox. In this case, it is necessary to update to recheck the login details before logging into the account.
  • Outgoing Server Bug:- Offen issue with IMAP or SMTP settings triggers the problem of Mac Mail unable to verify account. It mainly includes the wrong port number and security settings such as SSL/ TLS.
  • Network Glitches:- Another factor behind the error of Apple Mail unable to verify account is network issues. Additionally, the security settings of Firewalls and VPNs prevent users from connecting with Mac Mail accounts.
  • Conflict with Software:- Outdated or unsupported software leads to conflict. In other words, ensure working on the up-to-date versions of both Mac Mail and Mac OS to avoid these disruptions.
  • Server Outage or Bugs:- The issue of unable to verify account name or password on Mac sometimes happens due to mail server outage issues. These bugs typically occur when facing temporary maintenance or downtime problems.

In brief, these are the most prominent factors behind the issue of Apple Mail not verifying password or email accounts. Additionally, the consequences of this condition are quite disturbing as users can’t connect with their Mac Mail account. So, let’s walk through to learn the major impact on any Mac users.

What If My Mail App Not Accepting the Email Account on macOS?

If struggling with the issue of unable to verify account name or password Mac Mail certainly leaves an adverse impact on any Mac users. Moreover, it leads to the inability to send/ receive emails. Here are the major consequences of this problem:-

  • Either missing important emails or delays in email accessibility are unfavorable conditions for the user.
  • Mac users need to spend their crucial time attempting the troubleshooting guidance of this Mac Mail error.
  • The problem of verifying the email account can additionally lead to synchronization issues and it brings the risk of data loss.
  • The occurrence of these persistent issues only offers frustration and chaos to Mac users, impacting the overall user experience.

After reading about the possible consequences of this issue, many of you are seeking ways how to fix Apple Mail unable to verify account. So, dive into the next section to know the best go-to manual tips to resolve this error.

Quick & Basic Troubleshooting Tips:-

  • Use updated login credentials for Mac Mail.
  • Ensure working on a stable network connection.

7 Effective Ways to Fix Unable to Verify Account Name or Password Mac Mail

To fix the Mail app login issue, users should look for the advanced troubleshooting guide. Fortunately, here we will provide simple and free approaches to resolve the unable to verify account name or password Mac Mail error. So, let’s closely read the manual methods:-

  1. Reset Your Mac Mail App
  2. Update Mac OS System
  3. Force Quit Mail App
  4. Remove & Re-add Mail Account
  5. Delete Old Email Password
  6. Disable & Re-Enable Account
  7. Use Different Devices for Login

Now, let’s walk down to learn these effective ways in detail.

Method 1: Reset Your Mac Mail App

To reset the Mail app, users can either reinstall the Mail App or reset the Mail preferences. These are effective yet advanced ways to fix Apple Mail unable to verify account. Here are the simple steps to clear the Mail Preferences from Mac Mail.

  1. Start with the Force Quit the Mail App.
  2. Move to Finder > click on Go > Go to Folder.
  3. Paste the below command
    ~/Library/Preferences/
  4. Press the Enter key.
  5. Look for the file name “com.apple.mail.plist” and dump it into the bin i.e. Trash folder.
  6. Restart your Mac OS.
  7. Now, reconfigure the email account to avoid the issue.

Method 2: Update the Mac OS System

Updating the macOS machine enables users to work on the latest version. It typically prevents the software conflict issue. Additionally, it is another best troubleshooting way to resolve the issue of being unable to verify account name or password on Mac. Here are the quick ways to check for updates:-

  1. Select the System Preferences > tab on Software Update.
  2. If found any available updates, install it once on your macOS.

Method 3: Force Quit Mail App

Force Quit is considered the easy and robust solution for fixing the issue of unable to verify account name or password Mac Mail. It offers several benefits to the users as it significantly improves the accessibility of mailboxes and avoids disruption. Follow the below steps at once:-

  1. Press three keys together i.e. Option + Command + Esc.
  2. From the window of Force Quit, click on Mail and press Force Quit.

Method 4: Remove & Re-add Mail Account

Often the issue of Apple Mail not verifying password arises due to problems with mail accounts. In this case, removing and re-adding the Mail account certainly helps users resolve this error completely. Here are the steps to perform:-

  1. Go to the Settings window.
  2. Switch to the Mail option and then, tab on problematic Account.
  3. Now, press the Delete button to remove the account.
  4. To re-add the account, again move to Settings > Mail.
  5. Move to Account and then, click on email service provider.
  6. Lastly, click on the + icon to add an account.

Method 5: Delete Old Email Password 

Deleting old passwords may help users to easily verify their account with Mac Mail. As users unknowingly forget to update the login details on the keychain settings. Now, perform the easy steps to delete the old password:-

  1. Open the Applications and then, Utilities.
  2. Switch to Keychain Access and select the Login keychain.
  3. Using the search box find the account > right-click to Delete.
  4. At last, press Delete and “Quit” the keychain access.

Method 6: Disable & Re-Enable Account

Similar to adding or removing an email account, the method of disabling and re-enabling an account allows to fix the error of Apple Mail unable to verify account. Try the below steps to resolve the issue immediately:-

  1. From Mail settings, choose the problematic account to disable.
  2. Now, uncheck the option of Enable this Account.
  3. After waiting for a few seconds, click on Enable the Account.
  4. Lastly, Quit Settings to resume services.

Method 7: Use Different Devices for Login

There are several instances when the technical glitches of Mac Mail on macOS prevent users from accessing the mailbox. In this case, try to login to the account on different Mac devices to check if the issue is in the Mac OS system or Mac Mail.

In this way, users can look for the real problematic factors behind raising this problem on Mac OS. Additionally, Mac users can check for a seamless internet connection as it is another factor behind causing this unfavorable problem.

Also, find reasons behind Mac Mail not receiving emails on Mac.

Apple Mail Unable to Verify Account – FAQs
Q. Why can’t Mac Mail verify my account?

The possible reasons behind not verifying account or password on Apple Mail are:-

  1. Incorrect Login Credentials
  2. Poor Internet Connection
  3. Temporary Server Glitches
  4. Outdated Software Conflict
  5. Wrong Outgoing Server Settings
Q. Why is my Apple Mail not accepting my correct password?

There are multiple causes behind the issue of Mac Mail not updating the correct login password:-

  1. Bad Connection
  2. Using Wrong Login Credentials
  3. Use different device to check if the login password is accepted or not
Q. How do I fix unable to verify account name or password Mac Mail?

Here is the simple troubleshooting guide to resolve the not verifying error of Mac Mail:-

  1. Use Stable Internet Connection
  2. Force Quit the Mail
  3. Clear Unwanted Mail Preferences
  4. Reset Mac Mail
  5. Restart Your Mac System
Concluding Words

Addressing the issue of Apple Mail unable to verify account is typically frustrating and leaves users stressed. Reading the above troubleshooting guide significantly helps all Mac Mail users to fix the error manually. After implementing these steps, if you frequently face the same problem then, contact Apple Support for more technical assistance.

  author

By Mohit Jha

Mohit is a writer, researcher, and editor. Cyber ​​security and digital forensics are the two subjects that keep Mohit out of his seat. In addition, he hopes that the well-researched and thought-out articles he finds will help people learn.