Why is Adobe Acrobat Not Responding? Here’s How to Fix It
Struggling with Adobe Acrobat not responding or Adobe keeps crashing when editing PDF. Don’t worry! In this fixes guide, we will share the best effective troubleshooting tips for resolving this error. Additionally, we have bonus tips that can help you speed up your workflow, especially when seeking to remove permissions from PDF without using Adobe services. So, let’s walk through the workarounds.
Why Does My Adobe Acrobat Not Responding or Stopped Working?
If Adobe Acrobat becomes unresponsive and constantly freezes or crashes, there are a myriad of reasons. Unfortunately, this problem might prevent the accessibility of this robust software. Moreover, you can’t edit or delete unwanted protection from your PDFs, one of the major bad consequences of this issue.
Here’s why Acrobat Pro stopped working on your Windows or Mac OS:
Working on an Outdated Version of Acrobat: If you use the outdated software of Adobe Acrobat for editing the PDF file, it might contain glitches or compatibility errors. This issue triggers performance problems with the tool.
Corrupted PDFs: Either your PDF file is corrupted or highly encrypted, it leads to issues like Adobe keeps crashing when editing PDF. In this way, you need to take prompt action as it unfolds the risk of data loss and modification.
Insufficient Storage on System: If your system has insufficient storage for installing or upgrading the Acrobat DC pro tool then, it might hinder the functions of the tool. Moreover, you need to check the storage space on your Win & Mac OS.
Temporary Glitches on Acrobat: Bugs or glitches are terrible. There are multiple reasons including internet connectivity, hardware bugs, and a more temporary impact on Acrobat, making it unresponsive or not opening.
Too Many Cache Files: On your system, Acrobat keeps the temporary data i.e. cache files of documents. Often these data either get corrupted or become too large which triggers problems like Adobe Acrobat Pro not working.
Overall these are the reasons behind Adobe Acrobat DC not opening. This problem has a broader impact on users, especially the productivity and managing the PDFs without any protection. Additionally, it leads to frustration and reduces the workflow at once. Now, let’s dive in to know the methods to fix it.
6 Effective Fixes for Adobe Acrobat Not Responding When Editing PDF Files
Here, we are going to discover the best troubleshooting fixes for Adobe Acrobat DC not opening on your Windows and Mac OS. Using these tips, you can easily work with the functions of Acrobat without facing any challenges. So, these are the fixes for Acrobat Pro stopped working:
1. Update Adobe Acrobat DC Tool
2. Check Space on Windows and Mac OS
3. Repair Corrupted PDF Files
4. Reset Adobe Acrobat Preferences
5. Reinstall Acrobat Software
6. Disable All Conflicting Software
Now, let’s dive in to learn these basic to advanced fixes in a detailed manner.
Method 1: Update Adobe Acrobat DC When Adobe Keeps Crashing
If constantly addressing the issue of PDF will not open in Adobe Acrobat DC, it might happen when working on outdated software. To fix it, try to update this software to clear all the minor bugs and temporary performance glitches. In this way, you can increase the workflow fast and easily edit or open protected PDFs using the Acrobat tool.
Here’s how to update Adobe Acrobat Pro to the latest version:
- To manually check the update > open Acrobat DC.
- Move to Help > Check for Updates.
- If there is any current update > press Download to update it.
Method 2: Check Storage Space on Windows and Mac OS
Adobe Acrobat DC not opening Mac or Windows OS, try this effective and simple troubleshooting tip. If the space is insufficient on your system, it certainly hampers the services of Adobe Acrobat. Hence, we recommend you check for storage to manage the working of smooth working of pro software. To do so, look for settings and check the space at once.
Method 3: Repair Corrupted PDF Files
The corruption of PDF files is yet another reason behind Adobe Acrobat not responding or even keep crashing when opening or editing the document. Here, immediate action is necessary to repair the corrupted cache data to ensure the proper functioning of the Acrobat tool.
To fix the corrupted PDFs, run Acrobat Repair software, the built-in tool for removing the file incompatibility. Additionally, you can create new user profiles to avoid these errors when accessing PDF documents.
Method 4: Reset Adobe Acrobat Preferences
Reviewing the preferences is considered advanced fixes for Adobe Acrobat pro not working.
Using this method, you can improve the performance while fixing the minor background glitches. Here’s the stepwise guide to resetting the default Acrobat DC preferences on Windows:
1. Start with Quit Acrobat.
2. To open the Preferences folder: follow the below directory:
- For Windows 10 & 11
C:\Users\YourUsername\AppData\Roaming\Adobe\Acrobat\DC\Preferences - For Windows 8 & 7
C:\Users\YourUsername\AppData\Roaming\Adobe\Acrobat\11.0\Preferences
3. Rename the folder > Launch the Acrobat again on your system.
If Adobe Acrobat not opening Mac, try the below steps to reset Acrobat Pro preferences on macOS:
- Open Adobe Acrobat > tap Edit > Preferences.
- Now, reset all the default preferences.
- Lastly, re-launch the Acrobat on your MacBook.
Method 5: Reinstall Acrobat Pro Software
If the issue of Adobe keeps crashing when editing PDF persists, instantly uninstall the
Adobe Acrobat tool on your system. In this way, you can delete the outdated version from your computer. After uninstalling the tool, reinstall the Acrobat Pro software on your PC. In this way, you can download the latest software and seamlessly edit or remove PDF restrictions from document with ease.
Method 6: Disable All Conflicting Software
After using the above troubleshooting guide, if regularly facing the issue of can’t open Adobe Acrobat on Mac or Windows OS. Then, disable all the background conflicting software from your System. Additionally, remove the problematic plugins or extensions, these might cause errors when working with Adobe services. In this way, you can fix issues with Acrobat.
Overall, these are the 6 effective troubleshooting techniques that you can try to resolve issues like Adobe Acrobat Pro not working. With this, you can easily access all the services of the Acrobat tool.
Bonus Tip: Try SysTools Software When Adobe Acrobat Pro Not Working to Prevent Future Issues
If Adobe Acrobat not responding on Windows or Mac OS, use SysTools PDF Unlocker Software. It is an all-in-one and advanced tool specifically designed for Win & macOS. This pro tool is regarded as the best alternative solution to Adobe Acrobat DC. Using this tool, you can remove all the owner-level permission including printing, editing, copying, viewing, and extracting the pages. With this, you can avail PDF rights without any risk.
The other amazing features of this tool include auto-analyzing of password-protected PDFs. It has a direct feature to print all the PDF-restricted files at once. Moreover, you can ensure the exact folder structure when unlocking the PDF document.
Additionally, this software helps to protect the richness of PDF elements. So, download this tool when facing issues like unable to edit PDF in Acrobat or Acrobat Pro stopped working on Mac or Windows OS.
Need Help! Read FAQs on “Adobe Keeps Crashing My Computer”
Q. Why does Adobe Acrobat keep crashing when I try to sign in?
There are multiple reasons behind Acrobat Pro stopped working or kept crashing on Windows or Mac OS: working on an outdated version, network issues, temporary glitches with Adobe, and corrupted cache files. This common error triggers the issues with Adobe software.
Q. What to do when Acrobat DC gets freezes?
You can try these troubleshooting tips when experiencing issues of Adobe Acrobat DC not opening:
1. Update Your Adobe Acrobat
2. Repair Corrupted PDFs File
3. Re-install Acrobat Tool
4. Download SysTools Pro Tool
Q. Why is Adobe Acrobat DC will not open in Windows 10?
Some of the common causes behind the issue of can’t open Adobe Acrobat on Windows 10 are incompatibility with Acrobat software, insufficient storage on the computer, and temporary bugs with the Adobe tool
Let’s Wrap Up!
In this guide, we have shared the best troubleshooting tips for Adobe Acrobat not responding for both Windows and Mac OS. By following these fixes, you can easily use the functions of Adobe. However, we recommend you use the SysTools software which is the alternative option if facing trouble with the Acrobat tool.