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A Step by Step Guide to recover permanently deleted items from inaccessible, severely corrupt or password protected Outlook Files
Using SysTools Outlook Deleted Items Recovery Software
You can safely recover lost/deleted/missing items from a corrupted Outlook PST / OST / BAK files.
As soon as you click on the Add Files button, "Add File" Window pops up to let you select one of the given options like Select File / Search File
Click on the "Select File" radio button and browse the PST / OST / BAK file click on the “...” button.
Now, Browse the desired Outlook file, select it and click on "Open" button.
If you need to recover Outlook.bak files, then select the required BAK file created by ScanPST from the location and click on "Open" button.
Search File - Recover Multiple Outlook Files
If you click on Select Search Option then there are two more options for searching the PST / OST / BAK files in the system.
Search Selected Drive
Select "Search Selected Drive" to get all the PST / OST / BAK file stored in a particular local drive. Press "Search" button.
Click OK when 'Search successfully Completed Message' Pops up.
After the searching process is completed, the software displays the list of PST, OST & BAK files stored in the selected drive as shown.
Search All Drive
Select "Search All Drives" to get all the PST / OST / BAK files stored in all drives in your system. Press "Search" button.
Click OK when 'Search successfully Completed Message' Pops up.
After the searching process is completed, the software displays the list of Outlook files stored in the drives in the system as shown.
SysTools Outlook Deleted Items Recovery software supports to remove two Outlook Email Encryptions SMIME and OpenPGP.
To remove encryption from Outlook Email Messages:
Click Here: Outlook Email Decryption
Now you can see the storage path of OST file.
Once the file is selected, Click on Add button to proceed further.
As soon as the scanning process is completed a dialog box appears confirming success of the scanning process, the left most panel displays the list of folders in the complete folder/directory hierarchy. Now user can save scan report if he needs. Click on Yes button if you want to save the scan results for the Outlook file.
The Left Panel of the software displays existing folders in Source Outlook files in 2 Fonts.
All Outlook items can be previewed on the software interface as follows:
Normal Mail View: Select a particular Email to get a Normal Mail View of the e-mail data at the bottom pane.
Hex: Display data in hexadecimal format
Properties: Properties displays the additional information and other details of a selected emails.
Message Header: Display Message Header file information of selected email.
MIME: Display information in Internet standard that extends the format of a email.
HTML: Preview selected email in HTML file format
RTF: Preview selected email in RTF file format
Attachments: Preview Attachments present inside a particular email by clicking on the Attachments tab. It displays the list of attachments along with details present in the same & upon selection, the attachment is previewed on the bottom right corner.
The Items Recovery software displays deleted emails in Red Color in the preview panel, so that the user can easily identify the recovered deleted items from Outlook files.
Export Outlook File
Now you can view all the folders and mailbox items. There are tabs: Mail, Calendar, Contacts, Notes, Journal and Folder list in the left side of the window to show specific OST file items.
Click on Mail to view only emails.
Click on Calendars tab to view events from all mailbox items.
Click on Contacts tab to view the address book information in the OST file.
Click on Tasks tab to view all Tasks in the selected OST file.
Click on Notes tab to view all Notes in the selected OST file.
Click on Journals tab to view all journals in the selected OST file.
Export as PST Format
While the "PST" radio button is selected, Click on the "Advanced setting" button as shown below:
Now, Provide the following settings:
Split PST: To Split all the PST files using the size that can limit the size of the PST files.
Date filter option: This allows the user to migrate specific data from the PST files.
Categories: As per which we can export the specific components of the PST file such as mails, contacts, calendars.
Once the settings have been specified, click on the "save" button.
Click OK when a pop-up message: Settings saved successfully' appears.
On the previous menu, Click on the "Browse" button to provide destination folder to save the resultant file/s.
The Path of the file selected will be displayed in the corresponding text box to the "Browse" button.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to have same order of folders (with same name) as in source file in the resultant PST file generated.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant PST file generated.
Click on "Export" button to save the previewed items in PST file format.
Once the export process is complete, Then the following message would be prompted. Click on "OK".
The following window will show the success as well as fail count as follows:
Now, Specify the location where the CSV file can be saved. And click on the "Save" button.
The following prompt will be generated as follows as the report is saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
Export as MSG Format
Click on the "MSG" Radio button and click on the "Advanced Settings" button.
Now, You can provide various advanced settings:
Naming Convention: You can select the naming convention for the final converted files such as subject, subject + date, etc.
Date filter option: You can provide the from date and to date interval in order to perform the selective export.
Categories: This includes the mails, contacts, calendars, task, etc.
Once, You have specified all the settings, Click on the "Save" button.
Click OK when a pop-up message: Settings saved successfully' appears.
Now, Navigate to the required destination location folder to save the MSG file.
Click on the "OK" button.
The address location (path) of the selected destination folder will be displayed in the corresponding textbox of "Browse" button.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to maintain same order of folders (with same name) as in source file (OST) in the resultant MSG file generated.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant MSG file generated.
Click on "Export" button to save the previewed items in MSG file format.
Once the export process is complete, Then the following message would be prompted. Click on "OK".
The Export Report will be generated showing the details of Export process.
The Export Report will be generated showing the success and fail count for the export process.
Click on the "Save" Button to Save Export Report in the CSV file format.
Now, Specify the location where the CSV file can be saved. And click on the "Save" button.
The following prompt will be generated as follows as the report is saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
Export as EML Format
Click on the "EML" Radio button and click on the "Advanced Settings" button.
On the Advanced settings you can specify the settings for EML file conversion:
Naming Convention: This refers to the naming scenario such as subject, subject + date, etc.
Date Filter Option: This refers to specifying the from date and to date to perform customized export for the files.
Once the settings are specified. Click on the "Save" button.
Click OK when a pop-up message: Settings saved successfully' appears.
Now, Navigate to the required destination location folder to save the EML file.
Click on the "OK" button.
The address location (path) of the selected destination folder will be displayed in the corresponding textbox of "Browse" button.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to maintain same order of folders (with same name) as in source OST file in the resultant EML file generated.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant EML file generated.
Click on "Export" button to save the previewed items in MSG file format.
Once the export process is complete, Then the following message would be prompted. Click on "OK".
The Export Report will be generated showing the details of Export process.
The Export Report will be generated showing the success and fail count for the export process.
Click on the "Save" Button to Save Export Report in the CSV file format.
Now, Specify the location where the CSV file can be saved. And click on the "Save" button.
The following prompt will be generated as follows as the report is saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
Here, you can see the Original File Path and Relocated File Path Details during Export process from the CSV file Created.
Export as HTML Format
Click on the "HTML" Radio button and click on the "Advanced Settings" button.
On the Advanced settings you can specify the settings for HTML file conversion:
Naming Convention: You can select the naming convention for the final converted files such as subject, subject + date, etc.
Date filter option: You can provide the from date and to date interval in order to perform the selective export.
Categories: This includes the mails, contacts, calendars, task, etc.
Once, You have specified all the settings, Click on the "Save" button.
Click OK when a pop-up message: Settings saved successfully' appears.
Now, Navigate to the required destination location folder to save the HTML file.
Click on the "OK" button.
The address location (path) of the selected destination folder will be displayed in the corresponding text box of "Browse" button.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to maintain same order of folders (with same name) as in source PST file in the resultant HTML file generated.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant HTML file generated.
Click on "Export" button to save the previewed items in HTML file format.
Once the export process is complete, Then the following message would be prompted. Click on "OK".
The Export Report will be generated showing the details of Export process.
The Export Report will be generated showing the success and fail count for the export process.
Click on the "Save" Button to Save Export Report in the CSV file format.
Now, Specify the location where the CSV file can be saved. And click on the "Save" button.
The following prompt will be generated as follows as the report is saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
For Export Selected Items in Office 365
To export only selected files to Office 365 account
Select the Office 365 Radio Button.
Note: To Export all data items from the Source PST file to Office 365, Go to step No. 17
You can Provide Username and password in Advance Settings option or directly in User Validation section for Export Selected.
In Advanced Settings Option, provide User name & Password. Press Save.
Click OK when a pop-up message: Settings saved successfully' appears.
Click on General settings.
Date Filter: This refers to the specified date interval value that is to be provided and according to which the data is to be exported.
Categories: This refers to the categorized transfer of data as per the folders such as mails, calendars, contacts, etc.
Press Save.
Click OK when a pop-up message: Settings saved successfully' appears.
Or provide Username & Password Directly in the previous Window displayed
Click on Validate Option for validating the provided Office 365 credentials.
Successfull validation generates a Green Tick near the Username text box, (if credentials provided are valid). Then Press Export button
To Export All Items in Office 365
To Export all data items from a PST data file to Office 365 account.
Select the Office 365 Radio Button, Click on the "Advanced Settings" button.
User Account Impersonation
Press "Save" button.
Click OK when a pop-up message: 'Settings saved successfully' appears.
General Settings:
Press "Save" button.
Click OK when a pop-up message: Settings saved successfully' appears.
Once the settings are saved click on the "Enter destination Mailbox" button on the previous menu.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to maintain same order of folders and folder names (as in source PST file) in the resultant folder imported in Office 365 account.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant folder imported in Office 365 account.
Click on "Next" button.
On the Next button, a new Export Option window will opened. Provide the destination mailbox name, and it would be validated by the software at the same time.
Once validated, Click on the "Export" button.
The software will start the export procedure.
Once the export process is completed successfully. Following message will prompt. Click on "OK".
The Export Report will be generated showing the success and fail count for the export process.
Provide the name and location for the export report and click on "Save" button.
The export report will be saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
Instead of entering Destination Mailbox name, user can use 'Provide Destination Office 365 Account from CSV' option.
To use the CSV mode by generating a CSV file from the software interface itself.
To auto-generate a CSV file click on the "Auto-generate CSV" label as follows:
Now specify the name and location for theGenerated CSV File and click on "Save" button.
A message will pop-up, saying, 'successfully generated CSV file, Enter proper credentials, and browse the same file'. Press OK.
Now Open the the saved sample CSV file generated, and provide the required mailbox credentials (Username & Password) as follows. Then the save the file.
Now, back in the previous Window, click on the "Browse" button.
Navigate and select the CSV file (Generated and saved now in the above step.) which contains Office 365 Mailbox credentials.
The Address location (path) of the CSV file selected will be shown on the Software User Interface as follows.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to maintain same order of folders and folder names (as in source PST file) in the resultant folder imported in Office 365 account.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant folder imported in Office 365 account.
Click on "Next" button.
The credentials will be validated now. A Green Tick will be displayed in Export Option Window.
Once validation is done click on "Export" button.
The Export process will start now.
Once the export process is complete, Then the following message would be prompted. Click on "OK".
The Export Report will be generated showing the success and fail count for the export process.
Click on the "Save" Button to Save Export Report in the CSV file format.
Now, Specify the location where the CSV file can be saved. And click on the "Save" button.
The following prompt will be generated as follows as the report is saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
Export as PDF Format
Click on the "PDF" Radio button and click on the "Advanced Settings" button.
On the Advanced settings you can specify the settings for PDF file conversion, the software gives 3 different tabs for arranging your PDF file efficiently.
In General Settings option you will get the following settings.
You can check the option: Include Internet Message Header to add header information of each email message in the resultant PDF file created.
In Page Layout option you will get the following settings.
You can choose Landscape or Portrait in Page Orientation and A3, A4, Letter for Page size as per requirement.
In Bates Number option you will get the following settings.
Once, You have specified all the settings, Click on the "Save" button.
Click OK when a pop-up message: Settings saved successfully' appears.
Now, Navigate to the required destination location folder to save the PDF file.
Click on the "OK" button.
The address location (path) of the selected destination folder will be displayed in the corresponding text box of "Browse" button.
You have the option to check "Save Permanently Deleted Items Only" option to recover and save only deleted items only rather all files.
Check "Maintain Folder Hierarchy" option to maintain same order of folders (with same name) as in source OST file in the resultant PDF file generated.
Or check "Don't Export Empty Folders" after unchecking "Maintain Folder Hierarchy" to avoid empty folders in resultant PDF file generated.
Click on "Export" button to save the previewed items in PDF file format.
Once the export process is complete, Then the following message would be prompted. Click on "OK".
The Export Report will be generated showing the details of Export process.
The Export Report will be generated showing the success and fail count for the export process.
Click on the "Save" Button to Save Export Report in the CSV file format.
Now, Specify the location where the CSV file can be saved. And click on the "Save" button.
The following prompt will be generated as follows as the report is saved successfully. Press OK.
Now, You can preview the Export Report of the whole process in the CSV file from the proposed destination location.
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