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Steps for Office 365 Backup & Restore

Follow step by step guide to backup and restore data using Office 365 Backup & Restore tool.


Pre-Requisites:

Pre-requisites for Office 365


If you want to view where OneDrive Data is sent go to step 17


Step by Step Procedure to Perform Office 365 Backup

STEP 1

If your tool is not activated, then see the activation steps here. Activation Steps

The Tool provides the FAQ section in the "Activate" window itself. You can also click on "Help" button to view more details.

Activation Steps

Once activated, you will get this screen in the "Setup" tab to select Source & Destination for backup.


SysTools Backup

You can also apply the number of users for concurrent backup. To do this, go to "Settings" tab.

Activation Steps

STEP 2

Select “Office 365” as a source platform and “Outlook” as destination platform.

enter source and destination users

The tool does not require Outlook installation on your system. The destination simply signifies that the backup format is set to "PST".

STEP 3

In the same screen, select the categories that you want to backup from Office 365 under the Workload selection.

workload screen

You have the option to proceed with a single workload too. That means Emails.

workload screen

Documents.

workload screen

Contacts.

workload screen

Calendars can all be selected individually.

workload screen

STEP 4

Using the Date-Range Filter option you can perform the date based selective backup of the mailbox data. Click on Next.

filters

The emails, contacts and calendars are stored in the PST file, while the documents (docs, slides, sheets, drawings) are downloaded to your local computer.

STEP 5

Now in the Source Office 365 window, enter Admin Email Id for the validation of the source platform. Also, provide the Application Id created during project creation. See how to create project for Office 365. Office 365 Project Creation Settings


Source screen

Once you, type Admin Email Id and Application Id press the Validate button on your right hand side.


Source screen

STEP 6

After validating, the permissions will be granted to the source user. Click on Next.

Note: The permissions that are granted depend upon the workload you select.

provide details

STEP 7

Destination screen:

validate

Now, browse the backup folder path to set the destination where PST file will be saved.

browse

Make sure that the folder path is within 20 characters. Then press Validate

press validate



From the dropdown menu, select your PST file size preference. (By Default The Value is 40 GB.)

This value specifies a maximum size limit for each resultant PST file(s).

  • For example, if you have 11 GB of data to backup and you have selected a 10 GB PST size. Then the software will create 2 PST files, one with 10 GB and another with the remaining 1 GB of data.
  • As long as the exported data (11 GB), is less than the partition size (20, 30, or 40 GB), you will get a single PST file of original size.
  • If you have large mailbox data to export (let’s say 200 GB), and if you select the 40 GB partition size. The tool will automatically split the data and create five separate 40 GB PST files (5 * 40 = 200 GB).
STEP 8

Validate the correct permissions and click "Next".

destination validation
STEP 9

On the Users screen, there are several ways in which you can add users from the source account that needs to be processed.

  • Fetch Users
  • Import Users
  • Download Template:

users

Fetch automatically gets all Users from Source domain

fetch

Import a premade CSV file containing user list.

import

Download option provides you with a template for creating your own CSV file.

download
STEP 10

The list of users is now, displayed on the screen.

user list

STEP 11

Mark the check box nex to a user to select it, set priority to critical users, toggle the show selected button and Click on Validate to authorize selected user source account(s).

validate users

Once the users are validated, click on "OK" button.

validate users


STEP 12

After the validation is successfully completed, click on Start Backup button from the ribbon bar to start the backup process.

Validation Completed


The software will check your license and provide details. Click "Start" to finally start the backup.

Start Migration

Press ok on next window to confirm.

Press OK

STEP 13

You can view the Backup Status as Shown Below.

List View:

List View

STEP 14

The successful backup status will then be displayed on the software panel.

status

STEP 15

After successful backup, click on Download Report

report downloaded

  • Summary Report - The summary report downloads a single report displaying all the user accounts alongwith backup details of emails, contacts, calendars and documents.
    summary report
  • Detailed Report - The detailed report downloads individual reports of all/selected G Suite user accounts with their backup details.

detailed report

STEP 16

Re-Run Backup option is also provided in order to perform the backup again.

  • Retry Failed Items: To backup the data which didn't download.
  • Re-Run Full Backup: To perform the entire backup process again.
  • Delta Backup: To backup the newly arrived data without duplication.

backup options

STEP 17

Check the Folder location where the data gets backed up.

Each users have their own folder. Within that folder the data is organised in the following manner.

  • The Email/Contacts/Calendars/ are all present in a single PST file.
  • A Documents Folder containing the OneDrive data is present

Exported Data

  • Inside the Documents folder you get all the OneDrive data in its Original format.

Exported Data


Step by Step Procedure to Perform Office 365 Restore

STEP 1

Click on the "Restore" button to switch the window to restore option.

Restore Tab
STEP 2

Choose "Outlook" as Source platform and "Office 365" as Destination platform.

Select Endpoints
STEP 3

In the same screen, select the Categories that you want to restore from Outlook under the Workload selection.

Using the Date-Range Filter option you can perform the date based selective restoration of the mailbox data. Click on Next.

Workload and Date Filter
STEP 4

You will now come to Source screen where you have to select the folder path where the Outlook PST files are stored.

Folder Path
STEP 5

You will need to put PST files in the folders (created with the name of target O365 email IDs) .

And then select the folder where you have kept the PST files as the "Backup Folder Path".

After selecting the path, click on "Validate" button to validate permissions.

Validate

STEP 6

After successful validation, click on Next button.

After Validation

STEP 7

Now you will come to destination screen where you need to enter Admin Office 365 Email and Application ID and validate the permissions.   Steps to Get Application ID

Type Details

Once Validation completes press Next

After Target Validation

STEP 8

On the Users screen, there are several ways in which you can add users from the source account that needs to be processed.

Fetch Users: Tool fetches the folders name from given source location and shows them as source users name.

users

Import Users: This will import users through CSV.

users

Download Template: In this option, you can download a CSV template in which you can add source and destination users manually.

users
STEP 9

The list of users is displayed on the screen.

User list


You can select users based on the Priority and view the Selected Users only.

priority

STEP 10

Click on Validate to authorize selected user source and destination resources.

Validate

STEP 11

After the validation is successfully completed it will show against the Destination permissions. Click on Start Restore after that.


Users can also Stop Restore if required while the restore is In Progress.

Stop Migration

STEP 12

You can check the mailboxes with complete migration under Completed tab.

STEP 13

After completion of migration, click on the Download Report button to generate the detailed migration report.

Download report

The tool provides two options for downloading the reports:

Summary Report: The summary report will be a single .csv file containing migration reports of all the selected users for migration.

migration summary


Detailed Report: Here, you get the option to save the detailed migration report of the mailboxes you want to. Select the mailbox and click on Download button.

report downloaded

STEP 14

Re-Run Restore option is also provided in order to perform the restore again.

  • Retry Failed Items: To restore the items that were failed during the process.
  • Re-Run Full Restore: To perform the entire restore process again.
  • Delta Restore: To restore data from a new Outlook data file into the account.

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