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SysTools Export (G Suite Emails to PDF File) – Technical Help


Pre-Requisites

  • G Suite source admin must have access to Google APIs
  • Google project must be created to get a Client ID and P12 file
  • Domain-wide scopes must be provided for source domains.
  • Google email API must be enable in source google projects.
  • Destination folder should have write permission.
  • Destination should have enough space according to size of source account.
  • Proxy Settings should not block the network call.
  • Antivirus should not block the application.

Features (Supported & Not Supported)


Feature Points Status Description
Demo Version License Supported 2 Users Allowed
Date Filter Supported From - To Supported
Folder Structure Original Structure Maintained If folder hierarchy reaches its folder path limit then we create folder at root level and the items of remaining folders will get exported to that folder.
Unicode Character Names For Folders Supported
Special Characters / Foreign Language Names For Folders Supported
PDF File Name Existing Conflicts Supported It creates with incremental counter.
Deleted Items Not Supported
Max File Name Length Supported 50 Characters
Subject, To, Multiple To, Cc, Bcc, Multiple Cc, Multiple Bcc Supported
Categories Not Supported
Read /Unread Status Not Supported
Mail Attachments Supported For Now: All Attachment will come on pin
Mail Timestamp Retention Supported Mail Sent/Received times maintained.
Drafts Timestamp Retention Supported Same as Source
Maximum Mail Size Supported Upto 25MB (Above that on Drive)
Importance (High, Normal, Low) Supported
Plain Body Supported
HTML Body Supported
Calendar Invitation Supported
Foreign Language Subject, Body, Attachment Name Supported
Group Folders Not Supported
Follow Up Flags Not Supported
Junk Email Supported
Signature Settings Not Supported
Mail Folder Contain Calendar Item (Inbox and Sent Items) Not Supported
Folder Path length Supported 244 Characters
Export On Network Not Supported
Archive Mails Supported Archive Folder mails will be stored in Category Personal folder.
Inline Image Supported
(\/:*?”< >|) Not Supported
Naming Convention Supported
Attachments Not Supported By Adobe Acrobat Not Supported This is an expected behaviour. With the August 2018 release of Adobe Acrobat/Acrobat Reader (and later versions), the following office macro-enabled extensions are permanently blocked, and you will no longer be able to open the files:
  • MS Excel: .xlsm, .xlsb, .xlm, .xltm, .xla, .xlam,.xll
  • MS Word: .docm, .dotm, .docb
  • MS Power Point: .pptm, .potm, .ppam, .ppsm, .sldm
  • MS Access: .accde, .accdr

Shortcomings and Limitations


Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the files
Forward slash [ / ] in Folder name Windows itself not support [/] in folder name. It will be replaced by “_”.
Backward slash [ \ ] in Folder name Windows itself not support [\] in folder name. It will be replaced by “_”.

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