[Resolved] Google Vault Export Stuck at 95 | Google Vault Admin Guide
In this blog, we will be resolving the query “Google Vault export stuck at 95” issue.
Over the course of time, many Google vault administrators have reported issues while exporting Google vault to PST & MBOX format, as process stuck at 95% or Google vault export failed. This problem gives hiccups to the admin as the data stored in Google vault is quite important for every organization. Here is a SS of what user complains about this issue look like:
Although, Google claims of no such issue while using eDiscovery and compliance for exporting vault emails.
However, many users still encounter the problem while exporting. So let us see why this is the case.
Understanding Reasons Behind Google Vault Export Getting Stuck at 95
Admins who have used Google Vault in the past share these insights.
High Data Volume:
In an organization there are email communication done on Gmail, Documents kept in the Drive, Calendar events of thousands of employees, Recordings in Meet app and much more that can be part of a Google Vault export.
Such vast amount of data requires equivalent time for each event batching, compressing, and processing. Therefore, the likely hood of a operation getting stuck somewhere around 95% mark is directly correlated to the data volume.
Hidden Processing Limit:
When an admin uses Google Vault they just see a simple indicator that the process has begun. The actual, compilation and matching of items into a single export job is completely opaque to the user.
So any one or more of these server side tasks like data compression, internal queues, or API rate limits can slow down and cause the export to appear stuck. As running heavy or broad queries can push the limits our recommendation is admins must take all factors into consideration before scheduling an export.
Now let’s see what can we do with the data that is exported successfully.
Is Partial Vault Export Usable and How to Access It?
Admins express a common fear that is their export gets stuck near about completion then they have to let go of the progress and start from scratch. However, this is not the case as explained below:
Make Use Processed Data
Even when Google export stalls at 95% or other high thresholds there is a large portion that has been processed correctly. Admins can download and review the major chuck of their data that they expected in their initial export.
Capture the Remaining Data
This is a tough one for the simple reason of how Google Vault exports work. Every export is its own atomic batch independent of previous ones. You wont find any “resume” option that detects and deposits the last 5%.
The only option available with admins is to go through the already exported determine what is the latest instance then use that information to apply the date filter for the secondary run.
Read the Export Summaries
One major advantage of Google Vault exports is the summary report that admins receive along side the actual data. Although, it is not a detailed log it contains enough information that admins can use to gauge what’s been exported and identify the gaps.
Admins may think that if one export is stuck too long they should just launch another. However, launching multiple exports blindly will only increase the chances of semi complete export. Instead follow these methods.
Manual Solutions for A Google Vault Stuck at 95
On asking on Google support, they claim no such issue, and the export works fine. However, there are some few fixes that can resolve the problem, such as:
- 1. Split the Search query into smaller ones
- 2. Use different supper Admin account for export.
- 3. Switch to Chrome browser for export
- 4. Use MBOX if the process is failed with PST (export into MBOX is faster) – If you need data in PST, then use MBOX Converter.
- 5. Try changing your IP to US / UK or vice versa using VPN.
- 6. Create a New Matter and export from there.
There is a good chance that by following the above solution will resolve your issue with Google vault. But, if in case, the problem still persists then, it’s better to look for other workarounds.
Professional Solution for 95% Stuck Google Vault Export
If the aforementioned solution doesn’t work for you or you don’t want unnecessary hassle for conversion, then instead of relying on the method that leads to stuck or failure, opt for a 100 % effective solution. You can try SysTools Google Vault Download Software that allows to export emails and documents both from Google Vault.
Additionally, you can export your emails in both MBOX & PST format, whichever you like. Moreover, the tool has undergone numerous tests by the experts and doesn’t cause any issue/failure during the export.
To know more about the tool, download it for free and test by exporting complete data of 2 user account.
Conclusion
In this blog, we have discussed the issues of Google Vault stuck at 95 and provided the best possible ways to resolve this. And, we have also explained the solution for export that will not cause stuck of failure issue. The aforementioned tool is the best solution as it provides an error handler and re-runs migration feature that makes it better than the traditional export process.
Frequently Asked Questions on Google Vault Export Issues
- Q: If my Google Vault export is stuck at 95% is it possible to download the 95% of the data?
A: Yes, you may see a text alert indicating “Export contains partial results” when you hit download. However, getting the remaining data is challenging as you need to apply filters and queries. - Q: Does Google Vault has any timer or clock that can tell how long a export is going to take?
A: No, vault only has a data percentage style progress bar indicator. Admins can monitor it to estimate when their export will complete. - Q: Can I run multiple exports at once, and will that cause issues?
A: While multiple exports are allowed, running too many concurrently can strain system resources and increase the risk of some exports stalling. It’s best to limit the number of simultaneous exports.