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SysTools Backup & Restore – Technical Help (M365 Restore)


Common Pre-Requisites

  • Project should be created on Azure portal to get the service account credentials.
  • Project should be granted with required scopes.
  • Destination account should already created on destination domain.
  • OneDrive should be pre-provision before running to Restore operation for the user

OneDrive Features (Supported & Not Supported)

Feature Point Status Description
Date Filter Supported On Last Modified Date
Folder Structure Supported
Max Path Length Supported 255 characters
Max File Name Length Supported 255 characters
Max Folder Name Length Supported 255 characters
File Versions Not supported
File Timestamps Supported
Folder timestamp Not Supported
Recycle bin Not Supported
Shared with me Not Supported
Recent Not supported
Special Characters / Foreign Language Names Supported Yes, Followed by windows system configuration. [Which are not supported are replaced with '_']
File/Folder Name Existing conflicts Supported Yes, It Creates with incremental counter.
Empty files (0 b Size) Supported
Delta Restore Supported
  1. Existing files/folders are preserved untouched, new additions in source are Restored.
  2. Updated document get processed in Delta Restore.
Re-run full restore Supported
Retry failed items Supported

Email Features (Supported & Not Supported)

Feature Point Status Description
Date Filter Supported On Received Date.
Folder hierarchy Supported Application will create root folder with backup mailbox email address. Rest all folders will be restored under root folder.
Unicode Character Names For Folders Supported
Special Characters / Foreign Language Names For Folders Supported
Deleted Items Supported
Subject, To, Multiple To, Cc, Multiple Cc, Bcc , Multiple Bcc Supported
Categories Not Supported
Read/Unread Status Supported
Mail Attachments Supported
Mail Timestamp Retention Supported Mail Sent/Received times maintained.
Drafts Timestamp Retention Supported
Maximum Mail Size Supported Up to 150 MB
Importance (High, Normal, Low) Supported
Plain Body Supported
HTML Body Supported
RTF Body Supported
Calendar Invitation Supported
Archive [In-place archive] Not Supported
Foreign Language Subject, Body, Attachment Name Supported
Group Folders Not Supported
Follow Up Flags Not Supported
Junk Email Supported
Signature Settings Not Supported
Shared Mailbox Supported
Folder policies Not Supported
Folder name path length Supported 256 characters [Source allows folder name length 256 characters only]
Special character in folder name / \ : * ? “ < > | Not Supported
Replied mails Supported
Forwarded mails Supported
One drive attachment Supported

Contact Features (Supported & Not Supported)

Feature Point Status Description
Date Filter Supported On Creation Date
Special Characters / Foreign Language Names For Folders Supported
Email Addresses Supported
Phone·
  • Home
  • Work
  • Mobile
 Supported
  • Home Phone number will be mapped with its default property.
  • Mobile only 1 number will be allow & mapped with its default property.
  • For Business phone number will be mapped with its default property.
Other
  • Organization Main
  • Pager
  • Other
  • Home Fax
  • Business Fax
  • Other Fax
  • Assistant Phone
  • Callback phone
  • Radio Phone
  • Telex
  • TTY
 Not Supported
IM Address (Chat) Supported
Work
  • Job title
  • Company
  • Department
 Supported
Note Supported
Profile Photo Supported
Personal Info
  • First Name
  • Last Name
  • Suffix
  • Prefix
 Supported
Personal Info
  • YomiFirstName
  • YomiLastName
  • YomiCompanyName
 Supported
Address:
  • Business
  • Home
  • Other
 Supported
Significant other Supported Mapped with Spouse
Other :
  • Nick Name
  • Birthday

  • Anniversary
  • Personal Web Page
Supported


Not supported
Foreign Language Contact Name Supported
Foreign Language Email Address Supported
Foreign Language in Contact Body Supported
Delta Restore Supported
Group Contact Not Supported
Frequent Contacts Not Supported
Directory Contacts, Duplicates Not Supported
Delegate Contacts Not Supported
Linked Contact Not Supported
Custom Fields Not Supported
Website Not Supported