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SysTools M365 Backup Solution - Technical Help

Common Pre-Requisites

  • Project should be created on Azure portal to get the service account credentials.
  • Project should be granted with required scopes.
  • The source domain should be having permissions granted on the Azure project.
  • Bucket should be created on Azure blob storage.

Features (Supported & Not Supported)

Feature Point Status Description
Date Filter From - To Supported On Received Date.
Folder hierarchy Original Structure Maintained Folder hierarchy maintained on UI only.
Unicode Character Names for Folders Supported
Special Characters / Foreign Language Names for Folders Supported
Deleted Items Supported Only Mails
Subject, To, Multiple To, Cc, Multiple Cc, Bcc , Multiple Bcc Supported
Categories Not Supported
Read/Unread Status Not Supported
Mail Attachments Supported
Mail Timestamp Retention Supported Mail Sent/Received times maintained.
It will reflect on Elastic and app UI only, .eml file.
Drafts Timestamp Retention Supported Same as source. [Send and received time preview on UI]
Maximum Mail Size Supported Up to 150 MB
Importance (High, Normal, Low) Supported
Plain Body Supported
HTML Body Supported
RTF Body Supported
Calendar Invitation Supported
Foreign Language Subject, Body, Attachment Name Supported
Group Folders Not Supported
Follow Up Flags Not Supported
Junk Email Supported
Signature Settings Not Supported
Shared Mailbox Supported
Group Mailbox Not Supported
Folder policies Not Supported
Folder name path length Supported 256 characters [Source allows folder name length 256 characters only]
Special character in folder name / \ : * ? “ < > | Not Supported
Replied mails Supported Mails get backed up. Conversation view not maintained
Forwarded mails Supported Mails get backed up. Conversation view not maintained

Features (Supported & Not Supported)

Feature Point Status Description
Date Filter Supported On Creation Date
Special Characters / Foreign Language Names For Folders Supported
Email Addresses Supported
Phone
  • Home
  • Work
  • Mobile
 Supported
  • Home Phone number will be mapped with its default property.
  • Mobile only 1 number will be allow & mapped with its default property.
  • For Business phone number will be added in contact body
Other
  • Organization Main
  • Pager
  • Home Fax
  • Business Fax
  • Other Fax
  • Assistant Phone
  • Callback phone
  • Radio Phone
  • Telex
  • TTY
 Not Supported
IM Address (Chat) Supported
Work
  • Job title
  • Company
  • Department
 Supported
Note Supported
Profile Photo Supported
Personal Info
  • First Name
  • Last Name
  • Suffix
  • Prefix
 Supported
Personal Info
  • YomiFirstName
  • YomiLastName
  • YomiCompanyName
 Supported Added in contact body.
Address
  • Business
  • Home
  • Other
 Supported
Significant other Supported Mapped with Spouse
Other :
  • Nick Name
  • Birthday
 Supported
  • Anniversary
  • Personal Web Page
 Not Supported
Foreign Language Contact Name Supported
Foreign Language Email Address Supported
Foreign Language in Contact Body Supported
Delta Backup Supported
Group Contact Not Supported
Frequent Contacts Not Supported
Directory Contacts, Duplicates Not Supported
Delegate Contacts Not Supported
Linked Contact Not Supported
Custom Fields Not Supported

Features (Supported & Not Supported)

Feature Point Status Description
Drive Attachment Link Supported Attachments not supported
Calendar Attachment Supported
Folders Supported
Date Filter Supported On Creation date
Delta Backup Supported Same file will be updated.
Special Characters / Foreign Language in Calendar Subject & Body Supported
Special Characters / Foreign Language in Calendar Folder Name Supported
Recurrence Supported
Custom Recurrence Supported
Meeting Link Supported
Attendees Supported
Reminder Supported
Time Zone Mapping Supported
All Day Event Supported
Description Supported
Meeting Response Not Supported
Status Supported
Visibility Supported
Future Events Supported The date range will be +1 year from the current date
Resources Supported Will get map in Location property
Hidden Calendars Not Supported
Reminders Calendar Folder Not Supported
Tasks Calendar Folder Not Supported
Deleted Item Not Supported
Birthday Calendar Folder Not Supported
Holiday Calendar Folder Not Supported
Subscribed Calendars Not Supported
Shared Calendar/Shared Calendar Folder Not Supported
Inline Attachments Supported
Event Color Not Supported
Folder Name Having Special Characters / \ : * ? “ < >| Supported
Categories Supported
Scheduling Assistant (Optional, Required) Supported
Location Supported
Calendar Event Date & Time Retention Supported
HTML Body Supported
Plain Body Supported

Features (Supported & Not Supported)

Feature Point Status Description
Date Filter Supported On Last Modified Date
Folder Structure Supported Folder structure should be maintained same as source. It is previewed on UI only.
Max Path Length Supported 255 characters
Max File Name Length Supported 255 characters
Max Folder Name Length Supported 255 characters
File Versions Not Supported
File Timestamps Not Supported
Recycle bin Not Supported
Shared with me Not Supported
Recent Not Supported
Special Characters / Foreign Language Names Supported Yes, Followed by windows system configuration. [Which are not supported are replaced with '_']
File/Folder Name Existing conflicts Supported Yes, It Creates with incremental counter.
Empty files (0 b Size) Supported.
Delta Backup Supported
  1. Existing files/folders are preserved untouched, new additions in source are Backup.
  2. Updated document get processed in Delta Backup.
Re-run full backup Supported
Retry failed items Supported
Creation / Modification Date Supported
Document Permissions Not Supported
Max Document Size Supported Tested up to 21.35 GB
Limtations
Limitations Description
Version History not migrated Additional overheads
OneNote no API endpoint
Shared Libraries no API endpoint
Discover folders no API endpoint
SharePoint not supported